Lena Mckie
Poughkeepsie
Summary
Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
4
4
years of professional experience
Work History
Assistant Gate Manager
Town of Lagrange
Lagrangeville, NY
05.2025 - Current
- Analyzed feedback from residents to identify areas for improvement in service delivery and responsiveness.
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed and maintained relationships with customers.
Teacher's Assistant
Honeybee Childcare
Poughkeepsie, NY
09.2024 - 01.2026
- Supported classroom management by fostering positive behavior among students.
- Collaborated with parents and staff to communicate student progress and development.
- Monitored student interactions during playtime, ensuring safety and inclusivity.
- Promoted a positive learning environment by establishing clear expectations and maintaining open lines of communication with students, parents, and staff.
- Supported classroom maintenance and upkeep, organizing books, and materials.
Gate Attendent
Town of LaGrange
Lagrangeville, NY
06.2022 - 08.2024
- Assisted visitors with inquiries, providing accurate information regarding park facilities and events.
- Managed time efficiently while multitasking during high-pressure situations to maintain optimal gate operations.
- Enhanced visitor experience by providing friendly and efficient service at the entrance gate.
- Maintained a clean and inviting environment at the entrance gate, setting a positive first impression for visitors.
- Demonstrated attention to detail when recording daily transactions, contributing to accurate financial reporting for the facility.
Education
Bachelor of Science - Human Development
SUNY Oneonta
Oneonta, NY2028
High School Diploma -
Arlington High School
Lagrangeville, NY06.2024
Skills
- Customer service
- Time management
- Relationship building
- Positive attitude
- Adaptability and flexibility
- Conflict resolution
- Effective communication
- Decision-making
Timeline
Assistant Gate Manager
Town of Lagrange
05.2025 - Current
Teacher's Assistant
Honeybee Childcare
09.2024 - 01.2026
Gate Attendent
Town of LaGrange
06.2022 - 08.2024
Bachelor of Science - Human Development
SUNY Oneonta
High School Diploma -
Arlington High School