Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lena Prince

Warner Robins,Georgia

Summary

Caring healthcare aide with 3 years providing in-home care to several individuals. Detailed when reviewing instructions and medical charts to appropriately administer medications and treatments. Upbeat when entering patients' homes and throughout interactions for professional and personalized care services.

Overview

6
6
years of professional experience

Work History

Direct Care Aide

HCAEC (Happy Hour)
09.2020 - 12.2020
  • Monitored and maintained cleanliness, sanitation, and organization of group home.
  • Planned, prepared and served meals and snacks according to prescribed diets.
  • Recognized and reported abnormalities or changes in individuals' health status to home manager.
  • Recorded temperature, blood pressure, pulse, or respiration rate as directed.
  • Helped with home management tasks, meal preparation, grocery shopping and routine cleaning.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Maintained clean personal areas and prepared healthy meals to support individuals' nutritional needs.
  • Administered medication as directed by physician.
  • Turned and positioned bedbound individuals to prevent bedsores and maintain comfort levels.
  • Remained alert to problems or health issues of individuals and competently responded.
  • Transported individuals to events and activities, medical appointments and shopping trips.
  • Documented vitals, behaviors and medications in individual's books.
  • Monitored and assisted residents through individual service plans.

Direct Care Support

Leo Koss
09.2018 - 01.2020
  • Built strong relationships with Mr. Koss to deliver emotional support and companionship.
  • Supported Mr. Koss with mental support and physical activities to accomplish quality of life and sustain needs.
  • Assisted Mr. Koss with daily living needs to maintain self-esteem and general wellness.
  • Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation and medication reminders.
  • Engaged in meaningful conversation, socialization and activity while providing personal care assistance.
  • Assisted with feeding and monitored intake to help achieve nutritional objectives.
  • Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
  • Helped manage money, pay bills and shop for groceries or personal items.
  • Recognized and reported abnormalities or changes in health status to case manager.
  • Maintained clean personal areas and prepared healthy meals to support nutritional needs.
  • Provided transportation to doctor's appointments, grocery stores, salons and barbershops.
  • Assisted with self-administered medications.
  • Transported to events and activities, medical appointments and shopping trips.
  • Entertained, conversed and read aloud to keep Mr. Koss mentally alert.
  • Helped care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
  • Planned healthy meals, purchased ingredients and cooked meals to provide adequate nutrition for client wellbeing.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Shopped for groceries regularly in order to keep house stocked with necessities.
  • Determined specific needs and provided most appropriate level of services for patient well-being.

Direct Care Aide

HCAEC (Happy Hour)
08.2013 - 05.2016
  • Monitored and maintained cleanliness, sanitation, and organization of group home.
  • Planned, prepared and served meals and snacks according to prescribed diets.
  • Recognized and reported abnormalities or changes in individuals' health status to home manager.
  • Recorded temperature, blood pressure, pulse, or respiration rate as directed.
  • Helped with home management tasks, meal preparation, grocery shopping and routine cleaning.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Maintained clean personal areas and prepared healthy meals to support individuals' nutritional needs.
  • Administered medication as directed by physician.
  • Turned and positioned bedbound individuals to prevent bedsores and maintain comfort levels.
  • Remained alert to problems or health issues of individuals and competently responded.
  • Transported individuals to events and activities, medical appointments and shopping trips.
  • Documented vitals, behaviors and medications in individual's books.
  • Monitored and assisted residents through individual service plans.

Store Associate

AAFES Exchange
09.2011 - 06.2013
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Answered questions about store policies and addressed customer concerns.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Approached browsing customers to initiate conversations to determine buying preferences.
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Displayed merchandise by arranging in appealing ways to boost sales.
  • Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
  • Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
  • Supported loss prevention goals by monitoring shopper behavior.
  • Circulated assigned areas of sales floor to identify customer service opportunities and coordinate display maintenance.

Education

CNA Certificate - Certified Nursing Assistant

Health Tech of Georgia
Warner Robins, GA
06.2012

GED -

Hampton Roads Public School Adult GED Program
Hampton, VA
06.1996

Skills

  • Safety Behaviors
  • Bedside Care
  • Housekeeping Duties
  • Ability to Lift
  • Vital Signs Management
  • Caring Companionship
  • Emergency Situations
  • Routine Adjustment
  • First Aid Certification
  • Patient Assessments
  • Ability to Lift Clients
  • Personal Hygiene Assistance
  • Client Direct Care

Timeline

Direct Care Aide

HCAEC (Happy Hour)
09.2020 - 12.2020

Direct Care Support

Leo Koss
09.2018 - 01.2020

Direct Care Aide

HCAEC (Happy Hour)
08.2013 - 05.2016

Store Associate

AAFES Exchange
09.2011 - 06.2013

CNA Certificate - Certified Nursing Assistant

Health Tech of Georgia

GED -

Hampton Roads Public School Adult GED Program
Lena Prince