Lena Smith
Parma,MO
Summary
Outgoing and friendly individual delivering customer service and administrative excellence, including clerical support and public interaction. Excels in communication, scheduling, data-entry and database administration.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
Work History
Security Gurad/MT
Garda World Security
Marston, Missouri
02.2015 - 06.2022
- Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Produced high-quality communications for internal and external use.
- Interacted with customers by phone, email or in-person to provide information.
Cashier
Walmart
Sikeston, MO
04.2011 - 12.2012
- Greeted customers entering store and responded promptly to customer needs.
- Checked personal identifications during alcohol and tobacco sales.
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
Education
Bachelor Of Science - Child And Family Studies
Southeast Missouri State University
Cape Girardeau, MO 08.2018 - Current
Certification - Emergency Medical Technician
Three Rivers College
Dexter Missouri 01.2016 - 05.2016
Skills
Attention to Detail
Organization and Time Management
Flexible and Adaptable
Report writing
Verbal and written communication
Office administration
Keyboarding skills
Timeline
Bachelor Of Science - Child And Family Studies
Southeast Missouri State University
08.2018 - Current
Certification - Emergency Medical Technician
Three Rivers College
01.2016 - 05.2016
Security Gurad/MT
Garda World Security
02.2015 - 06.2022
Cashier
Walmart
04.2011 - 12.2012