Lena Stewart

General Manager

Vacasa

09.2015 - 02.2023

Managed budget implementations, employee reviews, training, schedules and contract negotiations.
Developed and maintained relationships with customers and suppliers through account development.
Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
Implemented operational strategies and effectively built customer and employee loyalty.
Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
Set, enforced and optimized internal policies to maintain responsiveness to demands.
Assessed reports to evaluate performance, develop targeted improvements and implement changes.
Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
Reduced corporate risk by managing shrink processes and controlling inventory levels.
Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
Developed effective business plans to align strategic decisions with long-term objectives.
Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
Designed modern employee recognition program which boosted productivity and improved morale.
Developed value-added solutions and approaches by leveraging trends in customer marketplaces and industries.
Launched new, robust business management software system, resulting in improved operational insight and planning.