Lena Williams

Interviewed, hired, and trained employees; planned, assigned and directed work and resolved problems.

Hired and trained staff members to be efficient and give excellent customer service.

Handled purchasing, inventory control and payroll submission for the property.

Assisted in creating, implementing and achieving departmental budges.

Managed property operations on a day-to-day basis to assure optimum performance and continual improvement.

Oversaw P&L management; completed and presented formal reports daily, weekly and monthly to DO's.

Maximized profits through daily review of operational and financial results, set safety goals and sales.

Performed room inspections, and worked closely with the Director of Operations.

Worked on the front desk to save on payroll and to have more personal interactions with guests.

Managed labor standards and property level expenses to achieve maximum profits to the bottom line.

Managed the bank deposits on a daily basis.