Lenaja Mcquiddy
Nashville,TN
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
3
3
years of professional experience
Work History
Passenger Service Agent
Trego Dugan
Nashville, TN
06.2023 - 04.2024
- Greeted passengers and assisted with their inquiries.
- Verified identification of passengers for security purposes.
- Ensured all safety protocols were followed during the check-in process.
- Managed customer complaints in a professional manner while providing solutions to resolve issues.
Cashier Team Lead
Walgreens
Nashville, TN
06.2022 - 08.2023
- Assisted cashiers with resolving customer complaints and inquiries.
- Ensured compliance with all safety regulations while performing tasks.
- Continually evaluated processes for improvement opportunities and implemented changes accordingly.
Retail Sales Associate
Old Navy
Nashville, TN
05.2021 - 05.2022
- Demonstrated knowledge of store products and services.
- Greeted customers upon entering the store and provided assistance.
- Completed transactions in an efficient manner while providing excellent customer service.
Education
High School Diploma -
Hunters Lane High School
Nashville, TN12-2022
Skills
- Time Management
- Customer Service
- Communication
- Leadership
- Active Listening
- Team Development
- Problem-solving abilities
Timeline
Passenger Service Agent
Trego Dugan
06.2023 - 04.2024
Cashier Team Lead
Walgreens
06.2022 - 08.2023
Retail Sales Associate
Old Navy
05.2021 - 05.2022
High School Diploma -
Hunters Lane High School