Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lenaya Tunson

Palm Desert,CA

Summary

Professional with winning attitude and desire to deliver exceptional dining experience.

Focused on setting high expectations and raising service standards. Keen to expand customers

base through careful oversight and novel promotional methods.

Highly-motivated employee with desire to take on new challenges. Strong work ethic,

adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised

and quickly mastering new skills.

Hardworking employee with customer service, multitasking, and time management abilities.

Devoted to giving every customer a positive and memorable experience.

detail-oriented professional with extensive experience in high-volume dining environments. Proven expertise in customer service and reservation coordination, adept at managing guest experiences and training staff.

Overview

4
4
years of professional experience

Work History

Busser / Food Runner

The hideout kitchen& Bar
Palm Desert, CA
11.2024 - Current
  • Refilled condiments & other supplies at tables & in service areas as necessary.
  • Wiped down tables, removed trash & dirty plates. To provide a clean & welcoming dining environment.
  • Greeted customers & answered questions about menu items.
  • Serving food to tables at a timely manner, helping servers with extra condiments, water(drinks) & more.
  • Effectively multitasked within fast-paced environment.

Restaurant Hostess

Morton’s the steakhouse
Palm Desert, CA
01.2024 - Current
  • Managed reservations, Assigned seating arrangements based on customer preferences & restaurant policies.
  • Informed kitchen staff & servers of any special orders / dietary restrictions.
  • Handled cash payments & reconciled daily transactions accurately.
  • Greeted customers, escorted them to their tables & answering phone call.
  • Hourly restroom, restaurant floor & host stand checks. Maintaining a clean image.

Hostess/Hostess Manager

Tommy Bahama Restaurant
Palm Desert, CA
09.2022 - 01.2024
  • Managed the waiting list, ensuring that all parties were seated in a timely manner.
  • Accurately recorded customer information into reservation system.
  • Greeted guests upon arrival & escorted them to their tables.
  • Trained new hostess in customer service & basic job duties. Ensured all hostess are in proper dress code.
  • Established effective communication systems between hostesses & management. Resolving any complaints or issues with customers quickly & professionally.

Cashier/ Cook/Crew Trainer

Raising Cane's Restaurants
Palm Springs , CA
12.2021 - 08.2022

Hostess

Aqua California Bistro
Rancho Mirage, CA
07.2021 - 02.2022
  • Greeted incoming guests to escort to assigned dining area & present menus.
  • Scheduled reservations & notified servers & managers of large groups to prepare seating in advance.
  • Managed inventory of supplies such as menus, condiments & linens.
  • Answered telephone to provide dining information and take reservations.

Education

High School Diploma -

Cathedral City High School
Cathedral City, CA
07-2021

Bachelor of Business - Business/ Cultural Anthropology

College of The Desert
Palm Desert, CA

Skills

  • Customer service, communication
  • Reservation coordination
  • Cash & card handling
  • Food inspection
  • High volume dining

Timeline

Busser / Food Runner

The hideout kitchen& Bar
11.2024 - Current

Restaurant Hostess

Morton’s the steakhouse
01.2024 - Current

Hostess/Hostess Manager

Tommy Bahama Restaurant
09.2022 - 01.2024

Cashier/ Cook/Crew Trainer

Raising Cane's Restaurants
12.2021 - 08.2022

Hostess

Aqua California Bistro
07.2021 - 02.2022

High School Diploma -

Cathedral City High School

Bachelor of Business - Business/ Cultural Anthropology

College of The Desert
Lenaya Tunson