LENDALY LUNA

• Lead and oversee all aspects of HR operations, including full-cycle recruitment, onboarding, employee relations, payroll, and benefits administration for both full-time employees and 1099 consultants
• Serve as a key liaison and strategic partner for 1099 consultants, managing their onboarding, training, payroll, and ongoing relationships to ensure alignment with company goals and compliance with policies
• Drive wellness initiatives to promote employee well-being and engagement across the organization, supporting both individual and team growth
• Provide HR consulting services to external clients, offering tailored solutions that align with business objectives and foster productive relationships
• Manage and support executive assistants and administrative staff to ensure operational efficiency and smooth coordination across the organization
• Collaborate cross-functionally with IT, Finance, Accounting, Analytics, and Support teams to align operations with business priorities and enhance process efficiency
• Partner closely with the Director of Finance to support accounting processes, including budgeting, financial reconciliation, and payroll operations
• Develop, manage, and maintain relationships with third-party vendors, including payroll providers, insurance brokers, and EAP programs, ensuring optimal service delivery
• Act as the primary point of contact for employee and consultant inquiries, providing guidance on payroll, benefits, insurance, and company policies

• Implement human resources programs by providing HR services, including employee relations and retention, succession planning, employment processing, training and development, records management, health and safety, welfare and wellness as well as any personnel transactions
• Respond to employee relation issues, complaints, harassment allegations and civil rights complaints
• Conduct internal investigations either on-site or by phone
• Prepare investigation summary and makes recommendations to senior HR management
• Coach, counsel and guide managers before executing employee disciplinary actions
• Review corrective action and performance improvement documentation ensuring language is legal, compliant and consistently administered
• Maintain a positive work environment, conducting proactive employee relations activities such as survey administration, stay interviews, exit interviews, and structured feedback
• Provides day-to-day coaching to leadership on a variety of actions to include employee relations issues, policy interpretation and application, talent management and development, and organizational design consultation
• Work closely with management and employees to improve work relationships, build morale, and increase productivity and retention
• Leads and/or supports annual HR cycle deliverables to include performance management, merit and bonus awards, benefits enrollment, etc
• Partners with Payroll, HRIS, and Compensation and Benefits functions as needed to provide solutions for clients
• Oversees annual audits as needed; such as 401K Retirement, Workers Compensation, and Benefits
• Coordinator responsible for COVID-19 assessment and control
• Administers COVID-19 disease surveillance program; evaluates and recommends program policies, procedure and operational changes
• Conducts interviews of case, potential case, and others to ascertain information related to disease incidence
• Maintains strict confidentiality; adheres to all HIPPA guidelines/regulations
• Apply knowledge of public health policy and epidemiological practices to COVID-19 programs

(Contract Assignment)

• Administers health and welfare plans including enrollments and terminations
• Manages annual open enrollment period
• Arranges for distribution of materials from carriers, assists with communicating changes to employees and arranges for on-site representation by providers
• Reconciles and processes monthly billings from insurance providers
• Resolved discrepancies with carriers, payroll and company
• Administers the functions of payroll process: collection, verification and transmission to payroll service
• Point of contact for all information and changes to payroll services
• Assists managers and employees with interpretations of policies
• Ensure timely and accurate submission of information to corporate HR functional areas/systems including, but not limited to new hires, transfers, promotions, and terminations

(Contract Assignment)

• Manages the development and execution of employee integration plans, including identifying and resolving risks, issues, and key decisions
• Determine critical path and develop project recovery strategy to meet overall timeline
• Pro-actively develops partnerships with former owners and acquisition leaders
• Provides day-to-day counsel to acquisition leaders in employee relations, performance management, salary administration and regulatory and internal compliance programs
• Manage relationships with all stakeholders including leadership and HR teams
• Ensuring overall success of HR diligence and integration activities through 120 days post-close
• Counsels senior management and employees on various topics while maintaining employer advocacy role
• Assist Departmental Leaders and Senior Managers with the development of specific action plans to address issues and concerns identified in Colleague feedback
• Identify best practices and organizational efficiencies, as well as coach and train line managers to properly apply human resource policies and procedures within the unit
• Manages a full range of HR consultation and support to designated population including but not limited to Performance Management, Compensation, Employee Relations, Development, Talent Management, Recruitment, amongst others

• Manage all day-to-day HR responsibilities, including: salary/bonus planning, on-boarding, off-boarding, performance management and reporting/analytics
• Ensure that HR policies and processes are consistently administered both in the department and companywide
• Facilitate employee relations issues as needed
• Record and manage employee information such as, but not limited to, personal data, compensation, benefits, tax data, attendance, performance evaluations and termination information
• Identify, recommend, and develop process, policy, and procedural improvements
• Counsels senior management and employees on various topics while maintaining employer advocacy role
• Ensures audit readiness and high compliance and regulatory standards
• Perform monthly reconciliations of some general ledger accounts
• Assist in month/quarter close processes, forecasting and planning cycles
• Partners closely with HR Specialist team in areas of Compensation and Benefits, Training and Learning and Development, HR Risk and Controls, to support strategic initiatives in support of business goals

• Ensure timely and accurate submission of information to corporate HR functional areas/systems including, but not limited to new hires, transfers, promotions, and terminations
• Provides support in the areas of staffing, recruitment and selection, employee relations, wage and salary administration, and employee training/orientation
• Assists Management with employee performance appraisals, including monthly notification to Management regarding employee performance appraisals
• Provides employee relations support to managers/supervisors and employees to ensure complaints, performance management and corrective action procedures are handled in a fair, consistent and legally compliant manner
• Conducts investigations in response to employee allegations or management inquiries
• Ensuring compliance with federal, state and local employment laws and regulations
• Assisting with data management and file maintenance to include day to day data entry and employee data maintenance in the HRIS
• Assist with administration of benefit plans, including health and insurance plans and international benefits
• Provide support for wellness program activities and administration
• Advises and assists other departmental managers in interpretation and administration of personnel policies and programs
• Provides advice in the proper and legal handling of hiring, terminations and resignations as well as disciplinary warnings and probation periods

• Organizes and conducts employee information meetings on employment policy, benefits, and compensation and participates actively on various joint committees
• Provides and assists management and employees in maintaining effective communication
• Follows up on all employee concerns
• Provide support to management team regarding performance management and employee relations matters
• Assists managers with onboarding new hires, employee relations issues, and general HR support
• Assisting with data management and file maintenance to include day to day data entry and employee data maintenance in the HRIS
• Management and administration of employee benefits/time and attendance/company personal time off
• Process payroll updates, adjustments, deductions and garnishments for employee record changes, leaves of absence, insurance coverage enrollments/changes, personnel/payroll status updates, terminations and hires issued for payroll processing
• Assists Management with employee performance appraisals, including monthly notification to Management regarding employee performance appraisals
• Ensure timely and accurate submission of information to corporate HR functional areas/systems including, but not limited to new hires, transfers, promotions, and terminations