Summary
Overview
Work History
Skills
Timeline
Generic

Leneal Rodriguez

Odessa

Summary

Dynamic manager with a proven track record at Schlotzsky's Deli, excelling in customer service and team leadership. Enhanced operational efficiency through effective staff training and conflict resolution, fostering a collaborative culture. Skilled in time management and decision-making, consistently achieving high customer satisfaction and employee engagement.

Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.

Managerial professional with proven record of streamlining processes and leading high-performing teams. Known for strong analytical skills and commitment to achieving results. Teams rely on collaborative leadership and adaptability to changing needs.

Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.

Overview

7
7
years of professional experience

Work History

Kitchen Shift Leader

Sch;otzsky's
04.2020 - 05.2024
  • Reduced food waste through effective inventory management and proper storage techniques.
  • Increased overall productivity within the kitchen team through cross-training initiatives aimed at enhancing staff versatility and adaptability.
  • Oversaw daily prep tasks to maintain adequate stock levels for smooth service throughout shifts.
  • Enhanced customer satisfaction by ensuring timely delivery of high-quality meals.
  • Ensured thorough preparation for health inspections by maintaining detailed records of cleaning schedules and sanitation efforts.
  • Improved kitchen efficiency by implementing streamlined processes and workflows.
  • Maintained a clean, safe, and sanitized work environment in compliance with health regulations.

Night Auditor

La Quita Comfort and Suites
02.2017 - 01.2022
  • Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly, and marking discrepancies.
  • Oversaw night auditing of daily room occupancy and hotel revenue.
  • Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
  • Kept accounts in balance and ran daily reports to verify totals.
  • Prepared detailed end-of-shift reports, highlighting noteworthy incidents or areas requiring improvement for management review.
  • Entered customer data into room system and updated information whenever patrons changed rooms.
  • Streamlined the check-in and check-out process for guests, ensuring a smooth experience during overnight hours.
  • Utilized strong problem-solving skills while handling any logistical challenges that arose throughout the course of nightly duties.
  • Provided exceptional customer service to overnight guests, addressing inquiries, and offering assistance as needed.

Skills

  • Kitchen organization
  • Scheduling staff
  • Cooking techniques
  • Sanitation procedures
  • Food presentation
  • Food safety compliance
  • Waste reduction

Timeline

Kitchen Shift Leader

Sch;otzsky's
04.2020 - 05.2024

Night Auditor

La Quita Comfort and Suites
02.2017 - 01.2022
Leneal Rodriguez