LENES CELESTIN
Hollis,NY
Summary
Dynamic lead photographer and manager at ANDRES PHOTOSHOP VIVA HOTEL CABARETE, adept in photo editing software and client communication. Excelled in elevating team performance and enhancing customer satisfaction, showcasing a blend of technical expertise and interpersonal skills. Proven track record in content creation and multilingual communication, significantly contributing to project success and client retention.
Overview
9
9
years of professional experience
Work History
Freelancer
Orion photo group
Chicago, 60654
11.2022 - Current
- Photographed special events, parties, and portraits.
- Took pictures of individuals, families, and small groups in studio or on location.
- Collaborated successfully with various personalities and work styles.
- Utilized advanced lighting techniques to achieve optimal exposure and mood in photographs.
- Provided photography services for corporate events, capturing key moments and branding materials.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Completed day-to-day duties accurately and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Freelancer
OLAS ONCE LIKE A SPARK PHOTOGRAPHY
Brooklyn, NY
09.2022 - Current
- Managed time efficiently in order to capture all requested images within allocated timeframe.
- Maintained a professional attitude at all times while interacting with guests, staff, vendors and other industry professionals.
- Uploaded digital images for editing, archiving and electronic transmission.
- Traveled to multiple venues throughout the day for different events, ensuring timely arrival at each location.
- Collaborated with primary photographer on creative ideas for posed family shots or couple portraits.
- Used traditional or digital cameras along with tripods, filters and flash attachments.
- Operated multiple cameras simultaneously for special effects or when shooting large groups of people.
- Took pictures of individuals, families, and small groups in studio or on location.
- Selected and adjusted subjects, equipment, and lighting to achieve desired effects.
- Captured high quality images from various angles in order to create an album that accurately reflects the entire day's events.
- Provided additional support to primary photographer by carrying extra equipment and helping with setup of group shots.
- Transferred photographs to computers for editing, archiving and electronic transmission.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
MANAGER AND LEAD PHOTOGRAPHER
ANDRES PHOTOSHOP VIVA HOTEL CABARETE
CABARETE, PUERTO PLATA
09.2015 - 07.2019
- Developed and implemented strategic plans to achieve company objectives.
- Ensured compliance with regulatory requirements and industry standards.
- Coached, mentored and trained team members in order to improve their job performance.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Led team meetings and one-on-one coaching sessions to continuously improve performance.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Directed recruitment, hiring, and training of new staff members.
- Assigned work and monitored performance of project personnel.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Recruited and hired qualified candidates to fill open positions.
- Proposed or approved modifications to project plans.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Trained employees on additional job positions to maintain coverage of roles.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Established and monitored KPIs to evaluate performance and identify areas for improvement.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Enhanced customer satisfaction through the development of a customer service excellence program.
- Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Analyzed business performance data and forecasted business results for upper management.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Conducted performance reviews for team members.
- Reviewed completed work to verify consistency, quality, and conformance.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Enhanced team morale and retention through recognition programs and career development opportunities.
- Created monthly reports for senior management summarizing operational performance metrics.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Organized, edited and retouched digital images for client use.
- Selected and set up motion picture or television cameras and accessories.
- Created artificial light using flashes and reflectors.
- Collaborated with clients to determine their specific photographic needs.
- Negotiated contracts and fees with clients, ensuring clear communication of deliverables.
- Photographed special events, parties, and portraits.
- Took pictures of individuals, families, and small groups in studio or on location.
- Managed photography studio equipment, scheduling maintenance and upgrades as needed.
- Performed maintenance tasks to keep equipment working properly.
- Enhanced, retouched and resized photographs and negatives using airbrushing and other techniques.
- Collaborated with clients to plan shoots and boost satisfaction with photos.
- Utilized filters, edits and after-effects to enhance photos.
- Managed workflow processes from pre-production through post production stages of each project.
- Trained new photographers on proper use of camera equipment, lighting techniques, and image editing software.
- Transferred photographs to computers for editing, archiving and electronic transmission.
Education
High School Diploma -
COLLEGE ADELPHOS
HAITI08-2005
Associate of Science - COMPUTER MOUNTING
ADAT-INFO
HAITI11-2004
Bachelor of Science - OFFICE COMPUTING MECHANIZATION
ADAF-INFO
HAITI11-2004
Bachelor of Arts - Photography
PETER STUDIO PHOTO
HAITI01-2004
Skills
- Client communication
- Email marketing
- Podcast production
- Customer support
- Sell services
- Content creation
- Multilingual communication
- Photo editing software
Languages
English
Professional
Spanish
Professional
French
Professional
Creole
Professional
REFERENCES
ANDRES Photoshop Cabarete
Phone: +39327-288 2921
https://www.oncelikeaspark.com/
Phone: 888-452 4026
https://www.orionphotogroup.com/
Phone: (866) 831-4103
References
References available upon request.
Timeline
Freelancer
Orion photo group
11.2022 - Current
Freelancer
OLAS ONCE LIKE A SPARK PHOTOGRAPHY
09.2022 - Current
MANAGER AND LEAD PHOTOGRAPHER
ANDRES PHOTOSHOP VIVA HOTEL CABARETE
09.2015 - 07.2019
High School Diploma -
COLLEGE ADELPHOS
Associate of Science - COMPUTER MOUNTING
ADAT-INFO
Bachelor of Science - OFFICE COMPUTING MECHANIZATION
ADAF-INFO
Bachelor of Arts - Photography
PETER STUDIO PHOTO
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