Lenessa Niermeier
Bates City,MO
Summary
Driven Dispatcher with excellent leadership and problem-solving abilities. Highly organized and proactive with solid understanding of scheduling actions, adjusting routes and prioritizing issues. Dedicated to efficiency and reliability. Ready to leverage training and experience to take on new professional challenges.
Overview
25
25
years of professional experience
Work History
Dispatcher
CRH Oldcastle APG
Kansas City , MO
04.2022 - Current
- Responsible for all outbound retail transportation for 2 facilities and customer requested transportation.
- Secure carriers, product and schedule all pick up & deliveries to fulfill retail orders.
- Monitor inventory, report all inventory needs, secure inventory from various facilities, arrange transportation to my facilities.
- Negotiated transportation costs, reducing over all transportation spend.
- Work closely with sales team and retail customers to effectively resolve issues and complaints.
- Coordinated closely with operations team.
- Built professional relationships with carriers, brokers, sales team, and retail specialist.
- Monitored and tracked status of shipments in transit to confirm on-time delivery.
- Received and input new orders, ensure compliance and pricing, communicated status to customers with follow up.
- Communicated with staff and drivers to facilitate proper and safe loading and unloading.
- Research, resolve, communicate all accounts receivable and accounts payable transportation issues.
- Additional administration duties including receiving materials, ordering supplies, covering out of office staff, answering phones, email, order entry.
- Confirm Insurance compliance.
- Developed strategies to reduce transportation costs and increase operational performance.
- Built and maintained strong partner relationships for smooth, cost-effective logistics.
- Maintained accurate shipment, invoice and expense documentation for reliable reference.
Transportation Coordinator/Switcher
Chewy Fulfillment
Belton , MO
10.2019 - 04.2022
- Awarded Employee of the Month twice.
- Promoted from Switcher Driver to Transportation Coordinator at 90 days of employment.
- Created two essential training documents for company wide distribution.
- Forecast needs, supervise and schedule shipments from warehouse to shipper, performing all tasks within transportation technology systems.
- Formulate shipping documents, conduct regular safety audits, monitor quality controls, oversee and assist docks, collaborate internally and externally to meet ongoing high-demand production agendas.
- Joined forces with internal teams to enhance load capacity and reduce damaged merchandise to prevent defects being passed to customers.
- Trained all Transportation Coordinators and some switcher drivers, remaining a constant knowledgeable resource to my team.
Truck Driver
Swift Transportation
Kansas City , KS
02.2019 - 10.2020
- Safely transported goods and materials, following all traffic laws with trucks and 53’ dry van trailers or refrigerated trailers.
- Inspected truck and trailer before and after trips, maintained logs, according to state and federal regulations.
- Trained/mentored recent graduates from CDL School, resulting in safer and skillful truck drivers.
Truck Driver
Schneider
Olathe , KS
10.2018 - 02.2019
- Transported materials, loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks or manually.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
Assistant
All Under One Roof
Spring Hill , KS
10.2016 - 08.2018
- Directly supported CFO for any assistance requested.
- Communicated with clients, employees and crew through phone, email or direct contact.
- Located, maintained, verified accuracy and organized records.
- Provided technical set up and support to owners, including data management and website maintenance.
Tax Preparer/Bookkeeper/Receptionist
The Tax Center
Riverside , MO
09.2016 - 08.2018
- Meticulous completion of tax returns, financial statements and payroll.
- Accurately completed quarterly, year-end reporting and bookkeeping for businesses.
- Performed all client servicing and secretarial duties.
Customer Service Representative/Manager
AT&T
Lee's Summit , MO
11.1999 - 10.2016
- Supervised a team of 15-20.
- Proven leadership through dramatic transformations to create outstanding teams.
- Assisted with the development of new policies, methods and procedures.
- Chosen for various high profile assignments and numerous awards throughout career.
- Provided swift resolution to issues and communicated effectively while inputting information through various computer systems.
- Repaired trust and gained loyalty while maintaining sales agenda.
- Adapted to ever changing guidelines, rules and regulations.
Education
No Degree - Accounting & Business Management
Metropolitan Community College - Kansas City
Kansas City, MONo Degree - Psychology
Columbia College
Columbia, MOSkills
- Proven Leadership
- Problem Solver
- Superb Communication
- Quick Learner
- Effective Management
- Enthusiastic
- Organized
- Transportation Management
Timeline
Dispatcher
CRH Oldcastle APG
04.2022 - Current
Transportation Coordinator/Switcher
Chewy Fulfillment
10.2019 - 04.2022
Truck Driver
Swift Transportation
02.2019 - 10.2020
Truck Driver
Schneider
10.2018 - 02.2019
Assistant
All Under One Roof
10.2016 - 08.2018
Tax Preparer/Bookkeeper/Receptionist
The Tax Center
09.2016 - 08.2018
Customer Service Representative/Manager
AT&T
11.1999 - 10.2016
No Degree - Accounting & Business Management
Metropolitan Community College - Kansas City
No Degree - Psychology
Columbia College
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