Lenette Lyas
Maumelle,Arkansas
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support.
Overview
16
16
years of professional experience
Work History
Senior Care Assistant
Self Employed
03.2021 - Current
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
- Scheduled and accompanied clients to medical appointments.
- Furthered skills by actively taking part in employee training and taking classes to improve skills.
- Helped clients manage money, pay bills and shop for groceries or personal items.
- Monitored and assisted residents through individual service plans.
- Documented residents' mental status, sleep and eating patterns in medical record books.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Scheduling and coordinating appointments
Administrator
Abundant Life Ministries
02.2009 - Current
- Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel.
- Computerized office activities, maintained customer communications and tracked records through delivery.
- Entered and maintained departmental records in company database.
- Collected, validated and distributed information to employees.
- Aided colleagues, managers and customers through regular communication and assistance.
Education
Southeastern Technical College
Pine Bluff, ARHigh School Diploma -
Pasadena High School
Pasadena, CA06.1988
Skills
- Feeding Assistance
- Vital Signs Collection
- Caregiver Relations
- Resident Engagement
- Safety Procedures
- Electronic Recordkeeping
Timeline
Senior Care Assistant
Self Employed
03.2021 - Current
Administrator
Abundant Life Ministries
02.2009 - Current
Southeastern Technical College
High School Diploma -
Pasadena High School
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