Summary
Overview
Work History
Education
Skills
Education
Affiliations
Interests
Timeline
Generic

Lenette Mikuls

Las Vegas,NV

Summary

Motivated professional with a strong work ethic and adaptability, eager to embrace new challenges. Proven interpersonal skills and ability to work independently while quickly acquiring new competencies.

Overview

18
18
years of professional experience

Work History

Floor Sales

VUORI
02.2023 - 10.2024
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Built productive relationships with customers to establish trust, rapport and increase satisfaction.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Developed strong rapport with customers and created positive impression of business.
  • Managed efficient cash register operations.
  • Prioritized helping customers over completing other routine tasks in store.

Sales Assistant

TESLA
10.2022 - 02.2023
  • Provided the highest level of verbal and written customer service in a timely and professional manner through phone, SMS, email, and chat.
  • Received inbound leads to assess the customer's needs, qualify the opportunity, and schedule the test drive experience or encourage customers to place orders for a new vehicle.
  • Accurately recorded customer interactions and data in CRM Salesforce platform.
  • Utilize de-escalation tactics to ensure customer satisfaction and escalate matters that require management attention in a timely manner.

Educator

LULULEMON
07.2021 - 10.2022
  • Interact with guests to ensure a great guest experience in a manner that values guests' time.
  • Provide technical product education by articulating the value and benefit of the product.
  • Collaborate with team members to ensure optimal guest experience and support store operations.
  • Use in-store technology to support store operations and provide positive guest experiences.
  • Establish supportive and productive relationships with all team members.
  • Receive guest feedback and partner with store leadership to take appropriate action and 'make it right' for guests.

Dog Walker

WAG
02.2020 - 06.2021
  • Managed requests from clients for dog walks, and other pet needs.
  • Accommodated to special needs of animals.
  • Communicated with clients to establish appropriate times, and type visits.
  • Followed instructions, and care routines provided by client regarding their pet.
  • Gained the trust of clients by demonstrating professionalism and respect for their home and animals.
  • Provided dog with water for adequate hydration on longer walks.

Front Office Associate

CHRISTIE KIDD DERMATOLOGY
08.2016 - 07.2017
  • Managed patient appointments via email and phone.
  • Responsible for patient check in and taking payment.
  • Ordered and restocked skin care products and office supplies.
  • Answered emails regarding skin care and new patient questions.
  • Worked closely with personal assistants of A list clientele to accommodate last minute appointments.
  • Ran errands for office staff.

Office Assistant

HEALTHWISE CHIROPRACTIC & NUTRITION
04.2015 - 08.2016
  • Assist to Dr. Mark Flannery functional medicine doctor.
  • Handled a large volume of emails regarding treatment and new patient inquiries.
  • Managed calendar on iCal for over 200 new and existing patients for appointments.
  • Ordered tests; Blood work, Saliva Test, Food Immunity & Autoimmune Test and explain in detail about testing.
  • Entered all lab results into an Excel spreadsheet and patient report.
  • Filled orders for patients supplement refills and answer any questions regarding tests, and treatment protocols.
  • Attended seminars to further learning and training for holistic health.

Salon Coordinator

B2V SALON
03.2007 - 04.2015
  • Managed over 23 independent stylists calendars and oversaw scheduling for appointments and house-calls.
  • Communicated effectively with owners concerning important customer issues.
  • Coordinated with PR for our social media pages and various salon events.
  • Worked to continuously increase salon business through effective sales, service, and operations policies.
  • Upsold salon products and services to customers through effective communication and successful marketing methods.

Education

Some College (No Degree) - Social Services

Bakersfield College
Bakersfield, CA

Skills

  • Client relations expertise
  • Effective listening
  • Proficient in computer applications
  • Effective verbal communication
  • Reliability and honesty
  • Problem-solving skills
  • Attention to detail

Education

other

Affiliations

I enjoy going on walks, heated yoga classes, Yin classes, and farmers markets.

Interests

  • Gym Workouts
  • Astrology
  • Volunteer Work
  • Personal Development and Self-Improvement
  • Yoga
  • Walks
  • Sports Events
  • Concerts

Timeline

Floor Sales

VUORI
02.2023 - 10.2024

Sales Assistant

TESLA
10.2022 - 02.2023

Educator

LULULEMON
07.2021 - 10.2022

Dog Walker

WAG
02.2020 - 06.2021

Front Office Associate

CHRISTIE KIDD DERMATOLOGY
08.2016 - 07.2017

Office Assistant

HEALTHWISE CHIROPRACTIC & NUTRITION
04.2015 - 08.2016

Salon Coordinator

B2V SALON
03.2007 - 04.2015

Some College (No Degree) - Social Services

Bakersfield College

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