Leng Xiong
Chippewa Falls,WI
Summary
Motivated worker proficient in quality checks, finishing work and equipment calibration. Ready to tackle new challenges and to contribute to team and company success.
Self-motivated Benefits Specialist demonstrating superior understanding of employee benefits laws and human resource software systems. Astute professional providing benefits support in fast-paced corporate settings.
Overview
13
13
years of professional experience
Work History
Benefit Consultant
Advantage Group GA
08.2022 - Current
- Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
- Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone, email, and in-person interactions.
- Checked employees' benefits enrollment for accuracy and inputted all data into [Software].
- Implemented open enrollment system to streamline benefits processes for employees.
- Coordinated and conducted employee orientations to promote understanding of coverage and options.
- Built relationships with vendors to foster quality service delivery.
- Developed comprehensive benefits packages to improve employee satisfaction and retention.
- Collaborated with HR to develop and maintain up-to-date benefits manual.
CVI Assembly
Greenheck Fan Corporation
01.2016 - 08.2023
- Followed protocols to enhance protection and maintain safe work environment.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Performed visual and functional inspection of components to determine quality and identify defects.
- Used established assembly instructions to complete jobs quickly, accurately, and with zero errors.
- Trained and mentored new employees to apply best practices on assembly line operations and comply with procedures and regulations.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Slitter Machine Operator
Graphic Packaging International
04.2013 - 01.2016
- Reviewed work orders to determine materials needs, where to make cuts and how to complete high-quality products in line with specifications.
- Troubleshot and resolved various issues with machinery, maintaining quality and performance.
- Reviewed completed orders for quality and accuracy.
- Made timely adjustments to machine operations and components to meet demands of different production orders.
Pet Department Manager
Pet Smart
06.2010 - 04.2013
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Communicated with managers of other departments to maintain transparency.
- Created and enforced department policies, procedures and standards to establish productivity and quality.
- Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
- Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
- Partnered with merchandising team to plan and execute floor moves, merchandise placement, and overall sales set-up.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Education
High School Diploma -
Wausau East High School
Wausau, WI06.2009
Skills
- Special Projects
- Team Goals
- Customer Care
- Continuous Improvement Process
- Service Quality
- Hand and Power Tools
- Assembly and Production
- Machine Tools
- Verbal and Written Communication
- Inventory and Supply Management
Timeline
Benefit Consultant
Advantage Group GA
08.2022 - Current
CVI Assembly
Greenheck Fan Corporation
01.2016 - 08.2023
Slitter Machine Operator
Graphic Packaging International
04.2013 - 01.2016
Pet Department Manager
Pet Smart
06.2010 - 04.2013
High School Diploma -
Wausau East High School
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