Lenice Diaz
New York,NY
Summary
Versatile Associate Security Manager who manages administrative department needs, team leadership and security planning. Knowledgeable about company requirements, behavior markers and signs of suspicious activity in both employees and guests. Highly observant and skilled with 4 years of progressive experience.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Associate Security Manager
Metropolitan Museum of Art
02.2020 - Current
- Oversee floor staffing for day to day operations and events
- Assign Security personnel and ensure that the system of coverage for the galleries is well planned and executed with an emphasis on guardianship efficiency
- Schedule and monitor outside vendors/contractors working within the museum
- Submit/approve payroll for over 400 Security personnel using Workday
- Run audit/payroll reports focusing on union rules and NYS laws
- Interview prospective candidates for security positions
Shift Supervisor
Starbucks
01.2017 - 01.2020
- Supervise Starbucks staff and operations
- Completed store opening and closing procedures, including setting up registers and checking products
- Oversee staffing levels and made adjustments to ensure service levels are met within labor models
- Oversee department in absence of Manager
- Provide the highest quality of service to the guest at all times and anticipate and exceed guest expectations
- Interviewing prospective candidates.
Amenity Space Coordinator, Luxury Attaché
Luxury Attaché
01.2013 - 01.2015
- Act as a brand ambassador by communicating and promoting amenity space services
- Engage and maintain strong relationships with clients and vendors
- Managed filing systems for electronic and hard copy documents to keep organized records
- Oversaw technical, operational, clerical and customer service support activities.
Scheduling Coordinator
Jewish Home life care
01.2008 - 01.2012
- Maintain the Staffing Schedules electronically on a daily basis for over 400 employees including agency personnel on ADP
- Allot shift timings to employees over holidays, weekends, ect
- To maintain adequate coverage
- Distribution of Pay checks and other pertinent information
- Performs clerical duties such as sorting, filing, and answering phone.
Education
Human Resources Management
Southern New Hampshire University
Online07.2026
High school diploma -
High School For Environmental Studies
06.2011
Skills
- Spanish
- Payroll management
- Leadership
- Payroll
- Union Contract
- Management
- CCTV
- Workday (4 years)
- ADP (4 years)
- Interviewing
Certification
- Fireguard F-03
- Corporate emergency systems access
Languages
Spanish
Native or Bilingual
Timeline
Associate Security Manager
Metropolitan Museum of Art
02.2020 - Current
Shift Supervisor
Starbucks
01.2017 - 01.2020
Amenity Space Coordinator, Luxury Attaché
Luxury Attaché
01.2013 - 01.2015
Scheduling Coordinator
Jewish Home life care
01.2008 - 01.2012
Human Resources Management
Southern New Hampshire University
High school diploma -
High School For Environmental Studies