Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Accomplishments
Timeline
Generic

Lenin Cevallos

Queens,NY

Summary

Dynamic sales professional with a proven track record at Best Buy, excelling in customer service and sales strategies. Expert in cross-selling techniques and conflict resolution, I consistently deliver tailored solutions that enhance customer satisfaction and drive revenue growth. Bilingual in Spanish and English, I adapt quickly to diverse client needs.

Overview

2
2
years of professional experience

Work History

Home Theater Sales Consultant

Best Buy
Queens, NY
09.2024 - 05.2025
  • Delivered expert consultations on home theater systems, TVs, audio equipment, and accessories, tailoring recommendations to meet individual customer needs and budgets.
  • Collaborated with the Geek Squad and installation teams to coordinate seamless, end-to-end service for customers purchasing custom home theater setups.
  • Mastered cross-selling and bundle strategies to maximize average transaction value while delivering full home entertainment solutions.

Sales Associate

Jd Sportsplex
Queens, NY
10.2023 - 05.2024
  • Supported inventory control by receiving shipments, unpacking stock, and organizing products in the stockroom to optimize space and accessibility.
  • Delivered exceptional customer service by actively engaging with shoppers, offering product recommendations, and ensuring a smooth and satisfying in-store experience.
  • Identified customer needs through active listening and product knowledge, resulting in personalized recommendations and increased sales.

Education

Associate of Arts - Business Administration

Queens College
Flushing, NY

Skills

  • Customer service
  • Sales strategies
  • Cross-selling techniques
  • Conflict Resolution
  • Proficient in Spanish and English
  • Microsoft Office
  • Problem Solving/Adaptability
  • Dependability & Work Ethic

Languages

Spanish
Professional

Affiliations

  • Passionate about fitness and strength training, demonstrating personal discipline, consistency, and goal-setting outside of work.
  • Avid reader of personal development and business books, reflecting a commitment to continuous learning and growth.
  • Strong interest in self-improvement, regularly setting personal challenges to enhance productivity, mindset, and resilience.
  • Apply self-discipline and structure from gym routines to professional life, maintaining focus and high standards in the workplace.
  • Draw inspiration from thought leaders and authors to improve communication skills, leadership abilities, and problem-solving.
  • Actively seek feedback and new perspectives to refine both personal and professional performance.
  • Committed to a growth mindset—view setbacks as learning opportunities and always look for ways to evolve.

Accomplishments

  • Recognized by District Management for achieving #1 Sales Performance in the store multiple months, exceeding monthly targets and KPIs.
  • Earned Top Seller Award for consistently leading in high-ticket sales, including home theater systems and premium electronics.
  • Awarded for Outstanding Credit Card & Membership Conversions, demonstrating strong persuasive communication and trust-building with customers.
  • Received multiple Sales Excellence Commendations for going above and beyond in customer service and product knowledge.
  • Named Employee of the Month [if applicable] for driving store revenue, assisting teammates, and delivering exceptional customer experiences.

Timeline

Home Theater Sales Consultant

Best Buy
09.2024 - 05.2025

Sales Associate

Jd Sportsplex
10.2023 - 05.2024

Associate of Arts - Business Administration

Queens College
Lenin Cevallos
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