Lenin Diaz
The Bronx
Summary
Dynamic Uber Driver with a proven track record of delivering exceptional customer service and maintaining high passenger ratings. Expert in safety protocols and effective communication, ensuring a professional and pleasant experience. Recognized for punctuality and professionalism, consistently enhancing client satisfaction while adeptly managing emergencies with composure.
Overview
8
8
years of professional experience
Work History
Pathfinder Club
Church Volunteer Group
The Bronx
01.2022 - Current
- Support and teach every child and youth.
- Recognized by management for providing exceptional services to every youth.
- Worked effectively in team environments to make the workplace more productive.
- Care every staff and youth during club meetings conducted.
- Staff meeting conduct.
Uber Driver
Uber
The Bronx
12.2016 - 02.2025
- Provided friendly customer service during trips, including offering assistance with luggage loading and unloading and answering questions about local attractions.
- Arranged to pick up customers or groups.
- Cleaned vehicle regularly to maintain professional appearance.
- Responded to medical emergencies with calm mindset to smoothly render aid and determine need for advanced medical care.
- Maintained high ratings from passengers for cleanliness, safety, and customer service.
Education
High School Diploma -
CENAPEC
Dominican Republic06-2001
Skills
- Punctuality
- Professionalism
- Youth care
- Good driver
- Safety protocols
- Communication
- Customer service
Timeline
Pathfinder Club
Church Volunteer Group
01.2022 - Current
Uber Driver
Uber
12.2016 - 02.2025
High School Diploma -
CENAPEC