Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
AdministrativeAssistant

Lenira Hernandez

Healthcare
San Diego,CA

Summary

Versatile and compassionate professional with experience at Sharp Grossmont Hospital, adept in customer service and office administration. Excelled in improving patient comfort and efficiency in document management, showcasing meticulous attention to detail and exceptional time management skills. Achieved significant enhancements in procedural efficiency and patient care quality.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Administrative Assistant

Arising Counseling Center
01.2024 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Maintained inventory of office supplies and placed orders.
  • Managed filing system, entered data and completed other clerical tasks.

Caregiver

AALL CARE In Home Services
06.2015 - 12.2020
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
  • Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Transported clients to and from medical appointments with safety and efficiency.

Imaging Assistant

Sharp Grossmont Hospital
07.2016 - 05.2018
  • Delivered compassionate care while assisting patients with special needs or mobility limitations during imaging procedures.
  • Ensured patient safety during procedures with proper application of radiation protection measures.
  • Transported patients between treatment areas to promote system efficiency and good traffic flow.
  • Reduced wait times for patients by swiftly transporting them to and from the imaging department when needed.
  • Provided excellent customer service by addressing patients'' questions and concerns in a timely, empathetic manner.
  • Positioned imaging films for review and supported technologist during film processing tasks.
  • Ensured continuity of care for patients undergoing multiple imaging studies by coordinating appointments across various modalities as necessary.
  • Improved patient comfort by efficiently preparing patients for imaging procedures.
  • Cooperated with nurse and radiology technologist to lift and position patients to improve accuracy of testing procedures.
  • Captured images using mobile equipment in operating rooms, emergency rooms, and patients' bedsides.
  • Prepared and positioned patients for imaging procedures.
  • Explained imaging procedures to patients, offering comfort and assistance.
  • Assisted radiologist in performing special imaging procedures.
  • Welcomed patients and tried to make procedures as pleasant as possible through discretion and personal support.
  • Instructed patients on proper positioning for imaging.
  • Sanitized scanning machines after each patient to prevent spread of germs and illnesses.

Education

High School Diploma -

Palomar High School
480 Palomar St Chula Vista CA 91910
12-2011

Skills

  • Customer service
  • Office administration
  • Computer skills
  • Data entry
  • Time management
  • File organization
  • Customer and client relations
  • Filing
  • Scheduling
  • Office management
  • Account management
  • Records administration
  • Multi-line phone systems
  • Document management
  • Meticulous attention to detail
  • Office equipment maintenance

Certification

  • Communication Skills Certification – Toastmasters International.
  • First Aid Certification
  • Basic Life Support Certification (BLS)
  • CPR/AED Certification

Languages

English
Full Professional
Spanish
Professional Working

Timeline

Administrative Assistant

Arising Counseling Center
01.2024 - Current

Imaging Assistant

Sharp Grossmont Hospital
07.2016 - 05.2018

Caregiver

AALL CARE In Home Services
06.2015 - 12.2020

High School Diploma -

Palomar High School

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