Lenira Piratininga
Georgetown,TX
Summary
I am a driven professional returning to the workforce with expertise in management and client services. Known for exceptional problem-solving and communication skills, I excel in building relationships and crafting innovative marketing strategies. Eager to leverage my multitasking abilities and creativity to make a meaningful impact in a dynamic environment. Seeking opportunities that foster growth and collaboration.
Overview
1
1
year of professional experience
Work History
Project Manager, Client Services
- Established a solid reputation as a trusted advisor by consistently exceeding client expectations through exceptional service delivery.
- Maintained comprehensive documentation for all project phases, ensuring transparency and timely access to information for stakeholders.
- Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
- Overcame obstacles swiftly by utilizing creative problem-solving techniques and leveraging resources effectively.
- Delivered outstanding service to clients to maintain and extend relationships for future business opportunities.
- Handled complaints, provided appropriate solutions, and alternatives within appropriate timeframes and followed up to achieve resolution.
- Interacted with clients on regular basis to quickly alleviate issues and provide project updates.
- Scheduled and attended meetings with clients and prospective clients as requested.
Salesperson
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Provided exceptional customer service, resulting in numerous positive reviews and referrals.
- Increased sales and customer satisfaction through personalized servicing.
- Informed customers of promotions to increase sales productivity and volume.
- Developed and implemented marketing plans to increase brand awareness and drive sales.
- Monitored service after sale and implemented quick and effective problem resolutions.
Marketing Associate
- Boosted brand visibility by developing and executing targeted marketing campaigns.
- Enhanced social media presence with creative content and effective targeting.
- Coordinated successful trade shows and events, increasing brand exposure and generating new business leads.
- Supported the design process of various promotional materials including brochures, flyers, banners, and advertisements.
- Planned and executed events and marketing programs to increase qualified leads.
Photographer
- Digitally edited photos to enhance appearance.
- Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
- Edited, toned, captioned, and uploaded photographs for publication.
- Took photos from different angles and perspectives to capture perfect images.
- Planned and prepared for on-location and studio shoots.
- Developed strong relationships with clients through clear communication and professionalism.
- Captured stunning images by utilizing various lighting techniques and creative compositions.
- Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts.
- Provided exceptional customer service throughout the entire process from initial consultation to delivery of final products.
- Collaborated with clients to understand their vision, ensuring the final product met or exceeded expectations.
- Optimized workflow efficiency by implementing photo editing software tools like Lightroom and Photoshop.
- Utilized natural and artificial lighting to capture desired images and maintain quality.
- Assisted clients in selecting poses, wardrobe and backgrounds to photograph different looks, concepts and locations.
- Captured stunning images for variety of projects.
Photo Editor
- Used Adobe Photoshop and Adobe Lightroom to crop, invert and control light and color properties of photos.
- Handled high-pressure deadlines with ease by implementing effective time management strategies and prioritizing tasks accordingly.
- Optimized images for web usage by adjusting resolution and file formats while maintaining aesthetic quality.
- Retouched skin blemishes and tattoos and removed unwanted images from objects with Skylum Luminar and DxO PhotoLab 4.
- Printed photo images on canvases, mugs, totes and mouse pads to customize special orders for customers.
- Enhanced visual content quality by meticulously editing and retouching images for print and digital publications.
- Managed image library, maintaining an organized and easily accessible archive of all photographic assets.
- Cultivated relationships with photographers, agencies, and other collaborators to expand the network of available resources for projects.
- Implemented color management processes, guaranteeing accurate representation of colors across various print platforms.
- Captured stunning images for variety of projects.
- Edited, toned, captioned, and uploaded photographs for publication.
- Offered image proofs to help clients choose best photos from shoot.
Video Editor
- Organized and worked with raw footage from multiple cameras and sources.
- Delivered edits on time for reviews and final delivery.
- Edited together video, audio still imagery and motion graphics for creative and informational multimedia projects.
- Created short-form videos, animated gifs and motion graphics for social media posts.
- Created titles, captions, graphics and templates in After Effects to give edits additional visual flare.
- Implemented sound effects and music to enhance overall effect of film or video.
- Generated creative ideas to improve look and feel of projects.
- Created special effects and transitions to improve overall look and feel of project.
Nurse Technician
- Assisted nursing staff with essential tasks, ensuring efficient delivery of high-quality care to patients.
- Provided activities of daily living by assisting with serving meals, ambulating, turning and positioning patients.
- Managed time effectively while multitasking between various responsibilities within a fast-paced clinical setting.
- Improved patient care by providing compassionate and attentive support to patients during daily activities.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Provided emotional support to patients and their families.
- Aided patients with personal hygiene by giving baths, dressing and assisting in feeding.
- Maintained patient stability by checking vital signs and weight.
- Implemented fall prevention strategies, reducing patient injuries and increasing overall safety within the healthcare facility.
- Facilitated smooth transitions between shifts by providing detailed reports on patient status during change-of-shift handovers.
- Assisted patients with mobility by providing physical support and pushing wheelchairs.
- Prepared and maintained records of patient progress and services performed to report changes in patient condition.
- Contributed to the prevention of hospital-acquired infections by strictly following hand hygiene guidelines and utilizing appropriate personal protective equipment.
- Expedited diagnostic testing procedures by collecting specimens such as blood samples accurately and efficiently.
- Interviewed patients to current symptoms and medical histories.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Followed directions of licensed nurses to administer medications and treatments.
- Delivered high-quality care to [Type] patients in hospital facility.
Volunteer Coordinator - One Way Church
SAFE Donation Warehouse
10.2021 - 12.2022
- Recruited and trained new volunteers on volunteer program goals and objectives.
- Coordinated large-scale events involving multiple teams of volunteers, resulting in successful fundraisers and community outreach initiatives.
- Established strong relationships with local organizations, fostering collaboration and expanding volunteer opportunities.
- Provided ongoing support to volunteers throughout their tenure, addressing any concerns or issues promptly to ensure satisfaction and commitment to the organization''s goals.
- Organized recognition events to show appreciation for volunteer contributions, boosting morale and promoting a positive organizational culture.
- Worked with leadership staff and special committees to define volunteer mission and set standards.
- Increased awareness of the organization''s mission by creating promotional materials highlighting the impact of volunteer efforts.
- Streamlined the volunteer onboarding process for improved efficiency and increased retention rates.
- Implemented project management techniques to overcome obstacles and increase team productivity.
Teacher's Assistant
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Handed out classroom materials, like pencils, paper, and crayons.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Maintained safety and security by overseeing students in recess environments.
- Assisted lead teachers with lesson plan creation and materials development .
- Helped teachers recognize learning issues evidenced in one-to-one support instruction.
- Supported planning and preparation for culturally-diverse class sessions.
- Worked with teacher to optimize learning plans based on student test grades and evaluations.
- Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
Babysitter
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Prepared healthy, age-appropriate snacks and meals.
- Reassured children when upset providing emotional support and stability.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Taught children to organize toys, wash hands, and share by leading by example.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
- Assisted children with homework assignments and special projects across different subjects.
- Planned fun outings and educational activities to keep children entertained.
- Guided school homework and read bedtime stories to support development.
- Enhanced language development by engaging in storytelling, reading books, and encouraging conversation among the children under my care.
- Fostered creativity through engaging arts and crafts projects, stimulating imagination and expression.
- Adapted to diverse family structures, cultural backgrounds, and parenting styles to ensure a nurturing environment for all children under care.
- Administered medications by following strict instructions from parents.
- Collaborated closely with parents regarding behavioral issues implementing strategies that improved overall behavior patterns.
Education
Technician - Nursing
Etec Profa Anna De Oliveira Ferraz
12.2012
High School Diploma -
Escola Estadual Bento De Abreu
São Paulo, Brazil12.2003
Skills
- Trilingual (English, Brazilian Portuguese, Spanish)
- Sales strategy development
- Problem-solving abilities
- Multitasking Abilities
- Excellent Communication
- Organizational Skills
- Decision-Making
- Detail Oriented
- Work Planning and Prioritization
- Customer Relationship Management
- Idea Development and Brainstorming
- Project Management
- Staff Management
- Analytical Thinking
Timeline
Volunteer Coordinator - One Way Church
SAFE Donation Warehouse
10.2021 - 12.2022
Project Manager, Client Services
Salesperson
Marketing Associate
Photographer
Photo Editor
Video Editor
Nurse Technician
Teacher's Assistant
Babysitter
Technician - Nursing
Etec Profa Anna De Oliveira Ferraz
High School Diploma -
Escola Estadual Bento De Abreu