Accomplished Clinical Nurse Coordinator with a proven track record at St. David's Medical Center, showcasing expertise in healthcare technology and exceptional nursing leadership. Excelled in improving patient care and satisfaction, adept in Meditech Charting and fostering interdisciplinary collaboration. Demonstrated ability to exceed customer satisfaction through innovative solutions and ethical practice.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Clinical Nurse Coordinator
St. David's Medical Center
Austin, TX
06.2016 - Current
Administered oral, IV and intra-muscular medications and monitored patient reactions.
Conferred with physicians during rounds, advised each on condition of patients and coordinated necessary diagnostic assessments to accomplish patient care goals.
Attended facility education workshops and programs.
Established rapport with medical and clinical staff and administration.
Coordinated with healthcare team to establish, enact and evaluate patient care plans.
Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
Provided strong leadership and guidance to nurses.
Developed and arranged continuing education opportunities for staff to increase knowledge and skills.
Collaborated with department managers to correct problems and improve services.
Supervised hiring, training, and development of nursing and staff.
Identified areas needing improvement or additional training for nursing staff members.
Memorized and responded to crises codes.
Identified physical, emotional and social needs of patients during daily planning and addressed critical issues immediately.
Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
Performed regular audits of medical records ensuring adherence to established standards of practice.
Reviewed charts for accuracy to reduce errors and verify completion of updates.
Completed comprehensive physical evaluations to prioritize treatments and make effective nursing assignments.
Implemented strategies to improve service delivery and patient satisfaction scores.
Completed daily rounds of nursing department while upholding acceptable nursing standards.
Served as a liaison between hospital administration, physicians, patients, families, and other stakeholders involved in clinical operations.
Achieved departmental goals and objectives by instituting new processes and standards for in-patient care.
Delegated clinical and managerial responsibilities to staff.
Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
Monitored compliance with regulatory standards and best practices within the unit or facility.
Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
Provided patients and loved ones with information about conditions, treatments, possible outcomes and at-home care.
Mentored and coached nursing staff, listening to concerns and providing counsel.
Developed a system for scheduling staffing needs based on census fluctuations and acuity levels.
Established and maintained positive relationships with residents, physicians, hospital staff, patients and families.
Assisted in creating an environment of quality improvement through participation in performance improvement projects.
Worked with cross-functional teams to achieve goals.
Exceeded customer satisfaction by finding creative solutions to problems.
Human Resources Specialist II, Administrative Assistant II-III
Texas Education Agency
Austin, TX
04.2006 - 08.2014
Served as agency timekeeper responsible for reviewing, correcting, and entering leave reports into the Comptroller of Public Accounts Uniform Statewide Payroll/Personnel System for 700+ employees
Assisted with new employee on-boarding, educating about Texas leave system
Performed complex administrative and technical program assistance, supporting program directors and managers
Disseminated information, maintained electronic and print filing systems, consistently provided excellent customer service on busy multiple line phone system
Provided assistance to agency benefits coordinator on health insurance and workers compensation issues, acted as back up for Human Resources issues
Education
Bachelor of Science - Nursing
Austin Community College
08-2024
Associates Degree of Applied Science - Nursing
Austin Community College
05-2016
Skills
Skilled in Meditech Charting
MS Office Proficiency
Nursing leadership
Care coordination
Healthcare technology
Ethical practice
Clinical documentation
Patient confidentiality
Clinical assessment
Quality improvement
Interdisciplinary collaboration
Nursing assignment
Patient education
Staff development
Medication administration
Nursing oversight
Team development
Resource allocation
Clinical leadership
Compliance monitoring
Patient advocacy
Clinical quality improvement
References
Excellent References Available Upon Request
Certificationsandlicensures
Registered Nurse, Texas, 2016 - current
Advanced Cardiac Life Support, 2016 - current
Basic Life Support for Healthcare Professionals, 2016 - current
NIH Stroke Certified, 2016 - current
Accomplishments
Distinguished service award at Texas Education agency
Certification
Advanced Life Support (2016-Current)
Basic Life Support (2016-Current)
NIH Stroke Certification (2016-Current)
Registered Nurse, State of Texas (2016-Current)
Affiliations
Department Environmental Safety and Security Officer
References
References available upon request.
Timeline
Clinical Nurse Coordinator
St. David's Medical Center
06.2016 - Current
Human Resources Specialist II, Administrative Assistant II-III