LENIZ BENJAMIN
Staten Island
Summary
Motivated and personable individual with experience in front desk reception, customer service, and team collaboration. Known for creating welcoming environments and communicating effectively with diverse groups of people. Currently pursuing a Bachelor's in Communication Studies and Sociology, bringing a genuine passion for connecting with others to every role.
Overview
4
4
years of professional experience
Work History
Front Desk Receptionist
Lynx Fitness Club
Boston
04.2026 - Current
- Greeted members and visitors with a friendly and welcoming demeanor.
- Directed phone calls and inquiries to appropriate staff, ensuring efficient communication.
- Scheduled appointments and classes using club management software.
- Resolved account inquiries and provided membership services, enhancing member satisfaction.
- Provided information about club programs, services, and promotions to guests.
- Maintained accurate customer records through efficient data entry into computer systems.
Work Study Student
Summer Youth Employment Program
Brooklyn
01.2022 - 01.2024
- Interacted respectfully with others to generate ideas, identify issues, and support a collective work study project.
- Collaborated with fellow students on diverse tasks, exhibiting adaptability and flexibility in varying work situations.
- Enhanced interpersonal and communication skills through active engagement in team discussions.
- Produced and organized professional correspondence and documents.
Education
High School Diploma -
NYC Museum School
New York, NY06-2025
Program Completion Certificate - Neurolaw: Exploring Legal Reasoning
Columbia University Pre-College Program
New York, NY07-2024
Bachelor of Arts - Communication Studies And Sociology
Northeastern University
Boston, MA05-2026
Skills
- Leadership Qualities
- Computer Skills
- Multilingual Communication
- Telephone Etiquette
- Customer Service
- Organized and Efficient
- Attention to Detail
- Event Coordination
- Team Collaboration
- Social Media Management
- Visual Content Creation
- Positive Attitude
- Disability Awareness
- Effective Communication
- Front Desk Operations
- Database Management
Extracurricular Activities
- Abroad volunteer work for Pueblo Inglés- tutoring Spanish students on the English language
- Volunteer work for Gallop NYC- therapeutic horseback riding for disabled children
- Volunteer work for Fresh Truck- a Boston based non-profit mobile market
- President of high school French Club
- Orchestra Violinist, 2018-2023
- Leader of photography section of school newspaper
- Member of the NYC Borough Student Advisory Council
- Recreational Piano
- President of high school Women's Empowerment Club, 2024-2025
Awards
- Pillar of the Community, 2023
- Honor Roll, 90+ average, 2021-2024
- Principal's List, 95+ average, 2021-2024
- Member of National Honor Society
Languages
Spanish
Native/ Bilingual
Timeline
Front Desk Receptionist
Lynx Fitness Club
04.2026 - Current
Work Study Student
Summer Youth Employment Program
01.2022 - 01.2024
High School Diploma -
NYC Museum School
Program Completion Certificate - Neurolaw: Exploring Legal Reasoning
Columbia University Pre-College Program
Bachelor of Arts - Communication Studies And Sociology
Northeastern University