Professional Summary
Overview
Work History
Education
Skills
Languages
Timeline

Lenka Malik

Cafe Busy Bean
New Britain
5
Languages
11
years of professional experience

Dynamic manager with expertise in customer service and team leadership. Proven ability to train and mentor staff, ensuring high-quality service and operational excellence.

Work History

Manager,barista

3 Years 7 Months
Cafe Busy Bean | 01.2023 - Current
  • Supervised daily operations and workflow of barista team to ensure high-quality service.
  • Trained and mentored new baristas on coffee preparation techniques and customer service standards.
  • Developed seasonal beverage menu, incorporating customer feedback and industry trends for enhanced offerings.
  • Implemented inventory management system to optimize supply ordering and reduce waste.

CNA Student

1 Month
Northeast Medical Institute | 11.2024 - 12.2024
  • Assisted patients with daily living activities, enhancing comfort and well-being.
  • Monitored vital signs, ensuring timely reporting of changes to nursing staff.
  • Provided support in patient mobility, promoting safety and independence.
  • Documented care provided in electronic health records accurately and promptly.

Leader

1 Year 4 Months
Roly Poly Bakery | 09.2021 - 01.2023

team leader on pastry and hot food

Uber Driver

2 Years 5 Months
Uber | 08.2016 - 01.2019

Sales Associate

9 Months
Marshalls | 08.2015 - 05.2016
  • Assisted customers in locating merchandise and provided product information to enhance shopping experience.
  • Managed inventory levels by restocking shelves and organizing backroom supplies efficiently.
  • Collaborated with team members to maintain store cleanliness and visual merchandising standards.
  • Processed transactions accurately, ensuring adherence to cash handling procedures and customer service excellence.

Education

High School Diploma

High School | Slovakia,SK | 09.1999

Skills

Customer service

Languages

English
Professional Working
Slovak
Native or Bilingual
Polish
Limited Working
Ukrainian
Limited Working
Czech
Full Professional

Timeline

CNA Student

Northeast Medical Institute
11.2024 - 12.2024Read More

Manager,barista

Cafe Busy Bean
01.2023 - CurrentRead More

Leader

Roly Poly Bakery
09.2021 - 01.2023Read More

Uber Driver

Uber
08.2016 - 01.2019Read More

Sales Associate

Marshalls
08.2015 - 05.2016Read More

High School

High School Diploma
Read More
Lenka Malik