The one thing I know is that you win with good people.
Don Shula
Summary
MAKING GREAT COMPANIES GROW
Transform B2B companies into revenue growth machines
Repeatedly build high performing sales teams
Achieve predictable and profitable growth
Coach and Equip sales teams and sales leaders
Build trusted long-term relationships with customers
Create company acquisition value, industry leadership and brand recognition.
Sales excellence regardless of industry:
Marketing (Consumer Lead Generation) - From flatline sales to 10x revenue in 5 years and leading it's industry
Manufacturing (Large Format Printing) - From declining sales & one customer 80% of revenue, to a steady +20% minimum year over year sales growth, expanding the customer base, and becoming a recognized industry leader.
Distribution (Safety Equipment) - From a local stock & delivery to a national distribution with a large, national customer base.
Location
Current: Birmingham, AL. Open to relocation back to Florida, Greater Atlanta or other Southeast US location. Remote, Office, or Hybrid.
Skills
Top 2% of Sales Leaders
Sales Strategy
Sales Team Leadership
Revenue Forecasting
Client Development
Direct Sales
Consultative and Relationship Selling
Full-Cycle Sales Process
Exceeds Sales Goals
Sales and Market Development
Customer Relationship Management
Sales Pipeline Management
Territory Growth
Customer Acquisition
New Business Development
Sales Team Training & Development
Sales Talent Acquisition
Employee Onboarding
Sales Role Playing
Brand Marketing
Sales Reporting
Business Needs Assessment
Marketing Strategy Development
Account Acquisition
Account Management
Contract Management
Brand Development
Price Structuring
Sales Territory Growth
Profit and Revenue-Generating Strategies
Key Account Development
Sales Projections
Consultative Selling Techniques
National Account Management
Sales Quota Management
Sales Plan Implementation
Work History
Sales Coach & Consultant
Topaz Sales Consulting, LLC
Austin (Remote), TX
07.2022 - 10.2023
Start-up sales training company attempting to scale, with sales, sales hiring, and sales management training video content that closely matches my own sales and sales leadership philosophies and processes
Clients consistently reported higher sales, better sales hiring and retention, and revitalized sales leadership coaching, motivating & accountability.
Closed 78% of new client qualified opportunities, reaching maximum coaching capacity under existing operating structure
Conducted entire consultative sales process with CEO's, Presidents, and Owners, from prospecting, qualifying, building relationships and closing engagement of Topaz sales training services
Created and implemented a new go-to-market approach based on leading with selling a third-party sales team assessment and comprehensive analysis of the prospect's sales processes and capabilities
Fulfilled all Topaz training and consulting services sold
Executed all Account Management and Farming responsibilities to help ensure ongoing and additional engagement
Provided intensive administrative support for client consulting programs
Industries of engaged clients: Manufacturing, Construction, Software and IT Services, Small Business Membership Services, Consumer Packaging, Mineral Rights Acquisition
Vice President of Business Development - Lead Generation
Ignitist, Inc
Philadelphia (Remote), PA
04.2021 - 03.2022
Replicated the Crisp Results business model for a previous customer to produce leads for its internal licensed insurance agents and sell to other third-party Medicare and Life Insurance marketers
Establishing immediate new buying relationships, while monitoring and managing lead campaign performance
Improved performance of third-party call centers, including Optimizing call routing using Ringba platform, script redevelopment and implementation, quality assurance, and staffing levels
Redeveloped Compliance standards to match industry regulations, including rewrite of TCPA language and consistent response to TCPA consumer complaints
Created KPI reporting, gaining decision-making insight
Reached break even, Division was shut down to re-divert resources to core business that was losing money.
Vice President of Business Development
Crisp Marketing, LLC d/b/a Crisp Results
Fort Lauderdale, FL
05.2016 - 04.2021
Initially a six-month independent contractor agreement to build a sales organization that could support a 5-year growth plan to maximize the value of the company intending that the company would be sold
Immediately stabilized high client cancellations to near zero
Added structure to sales processes including hiring, prospecting, qualifying, closing, customer relationship management, and invoicing
At the end of the six-month term, the company offered a team position to lead all sales activities that would support the desired outcome of growing then selling the business
Consistently grew the client base to support the company's call centers and lead generation properties for national clients in the Health Insurance, Life Insurance, Consumer Health Products, Home Improvement, Diabetic Supplies and other verticals
Directly sold and managed new major logos, ensuring ongoing high volume buying relationships
Monitor and manage lead campaign success, including client cost per acquisition and company net fee results
Worked together with lead traffic managers, IT staff, Call Center Managers, and QC team to monitor and improve campaign successes and profitability
Results: At departure monthly revenue was 10x revenue at hire. Company was acquired by Digital Media Solutions in April 2021, offering an opportunity to stay, which I declined.
Real Estate Consultant
Independent Contractor
Fort Lauderdale, FL
04.2015 - 05.2016
Licensed Realtor in the State of Florida while exploring opportunities to return to a B2B sales leadership role.
Senior Vice President of Sales
Screen Graphics of Florida, Inc.
Pompano Beach, FL
03.2006 - 03.2015
Responsible for all sales and business development activities of a national advertising graphics and printing company
Guided immediate turn-around from prior 20+ year-to-year sales stagnation or declines to a first-year sales growth of 13%
8 of 9 years provided results consistent with personal minimum sales growth goal of 20%+ per year
Company annual revenue close to 3x in size, facilitating purchase of new 110,000 square ft building in 2012
Negotiated contracts, developed and maintained buying relationships with new and existing national accounts with executive level corporate customers
Customers include, among others, Waste Management, Inc., RAmeriGasServices, and AmeriGas
Secured new, large national scope, multi-location customers
Oversaw redesign of the company's brand, including marketing materials, catalogs, logos, and web presence
Re-tooled Customer Service/Inside Sales to support sales growth
Sourced and implemented new technologies, including CRM (salesforce.com), Cisco phone system, price estimating programs, and production equipment
Recruited, hired, and trained layered sales team, including Regional Sales Representatives, Inside Sales & Customer Service Representative, Key Account Manager, and Customer Service Manager
Collaborated with major raw material and equipment suppliers (including 3M, Hewlett Packard, EFI), to match vendor capabilities with customer requirements.
General Manager
Ritz Safety/Van Dyne Crotty
Pompano Beach, FL
12.2002 - 03.2006
Managed Sales, Customer Service, and Operations of industrial safety products distributor, covering U.S
And Caribbean territories, national and regional customers
Full P&L responsibility
3 Year Growth trend: 13% (2003), 17% (2004), and 25% (2005)
Achieved similar profit trend results
Coached, trained and directed sales team of 6 Outside Sales, 6 Inside Sales, and 2 Retail Sales employees
Initiated the plan to open the first branches outside the state of Florida
Executed a contract with the largest customer in the company's history, ThyssenKrupp Elevator, among others
Exceeded sales and profitability goals resulting in the highest GM bonus payout in the parent company's 70-year history (Van Dyne Crotty, Inc.).
General Manager
Massey Services, Inc.
Orlando, FL
01.1999 - 01.2001
Opened and managed all aspects of a new pest control/lawn care branch, servicing mostly residential customers
Managed Sales, Customer Service, Operations and P&L
Increased sales over 25% per month consistently
Held cancellations to less than 3%.
Region Recycling Director
Waste Management, Inc.
Orlando, FL
01.1992 - 01.1999
Managed all aspects of a recycling division
Doubled sales over a 3-year period
Negotiated and secured municipal and large commercial accounts
Directed outside sales team for growth in recycling services
Full P&L responsibility
Served as Project Manager on $2 million facility expansion
Promoted to manage all recycling services in ½ of Florida just prior to departure when company experienced a hostile takeover.
Education
BBA/Business & Finance -
Stetson University
01.1991
Management
Marketing
Business Law
Accounting
Sales & Leadership Training
Objective Management Group Sales Assessment Certification
Topaz Buyer Facilitator, Metahire, & Sales Leadership Training