Overview
Work History
Education
Skills
References
Timeline
Generic

Lennae Meeder

Missoula,MT

Overview

11
11
years of professional experience

Work History

Shift Leader

Bridge Pizza
Missoula, MT
07.2023 - Current
  • Ensured customer satisfaction and handled customer complaints in a professional manner.
  • Maintained cleanliness of the restaurant, including dining room, kitchen, restrooms, and parking lot.
  • Provided leadership to FOH and other restaurant staff members by setting an example of excellent service.
  • Assigned tasks to staff to ensure efficient operations during peak business hours.
  • Resolved conflicts between customers or employees in a timely manner while following company guidelines for dispute resolution.
  • Created positive guest experience by listening to guest needs and recommending options to meet requests.
  • Supervised cash handling, credit card transactions, and other payment methods.

Delivery Driver

DoorDash
03.2023 - Current
  • Scheduled and executed daily deliveries according to assigned routes.
  • Provided excellent customer service by answering inquiries about missing products or products that needed substituting.
  • Utilized GPS navigation systems to locate addresses for pickup delivery locations.

Cannabis Concierge

Hi-Line
Missoula, MT
01.2024 - 08.2024
  • Explained the benefits of different cannabis products to customers in order to help them find the best option for their needs.
  • Created a comfortable atmosphere for customers by engaging in conversation and providing helpful advice.
  • Performed cashier duties such as processing payments, issuing receipts, and counting back change.
  • Assisted with stocking shelves with new product arrivals and restocking existing items.
  • Maintained cleanliness in the retail store area by dusting shelves, sweeping floors, emptying trash cans.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.

HUC/PCT

Community Medical Center
Missoula
03.2017 - 02.2023
  • Performs daily administrative and clerical duties that can include answering multi-line phones, sending out pages, and utilizing the electronic medical records of patients
  • Provides prompt and courteous service to patient, families, physicians, staff, and general public alike
  • Helps monitor and coordinate activities at the nurses station to help maintain proper flow of patient care
  • Also fulfils receptionist duties and maintains a positive attitude under stressful conditions with multiple demands
  • Schedules patients follow up appointments
  • Contacts other facilities to acquire needed medical records to further advance patients care.

PCA

Addus Home Care, Inc
Missoula
12.2016 - 02.2017
  • Light housekeeping
  • Companionship
  • Helped with preparing and making meals
  • Assisting clients with showering, bathing and grooming and other personal hygiene tasks.

PCA

Meadowlark Home Care
Missoula
08.2016 - 11.2016
  • Focus on meeting individualized needs
  • Helped with errands and daily tasks for the impaired
  • Worked side by side with fellow coworkers
  • Having compassion towards the clients.

Hostess

Rumour
Missoula
05.2016 - 07.2016
  • Greets and seats guests while presenting them their menus and showing them to their table
  • Observes tables and keeps track of clean, dirty, and occupied tables
  • Created an enjoyable experience and environment for guests and co-workers
  • Worked with teammates to please, and guarantee guest satisfaction
  • Thorough cleaning of the restaurant.

Cashier

Ace Hardware
Missoula
02.2016 - 05.2016
  • Answering phones while having to check out customers
  • Cleaned and organized at the end of each shift
  • Able to adapt and work in a fast paced, high pressure environment
  • Handled cash transactions, and returns with customers and issue receipts.

Hostess/Server

Huhot Mongolian Grill
Missoula
04.2013 - 02.2016
  • Offer services based on the specific needs of my customers, so their requests were met.
  • Helped resolve stressful situations and conflicts involving my customers.
  • Able to communicate with customers, be able to read nonverbal and verbal body language.
  • Took initiative in constantly changing work environments.
  • Able to respond properly and efficiently when greeting customers and showing them to their table.
  • Managed financial transactions at the end of each shift ensuring accuracy in cash handling procedures.
  • Learned up-to-date knowledge of the menu and specials of the day to direct the customers in a courteous manner to items for which they were seeking.

Education

High School Diploma -

Big Sky High School
Missoula, MT
06.2013

Skills

  • Customer service
  • Sales
  • Retail experience
  • Able to manage multiple tasks in a fast paced, high pressure environments
  • Team player - excellent interpersonal and communication skills, versatile and adaptable
  • Dedicated and driven to exceed goals
  • Demonstrated ability to train and lead others to perform productively and efficiently

References

References available upon request.

Timeline

Cannabis Concierge

Hi-Line
01.2024 - 08.2024

Shift Leader

Bridge Pizza
07.2023 - Current

Delivery Driver

DoorDash
03.2023 - Current

HUC/PCT

Community Medical Center
03.2017 - 02.2023

PCA

Addus Home Care, Inc
12.2016 - 02.2017

PCA

Meadowlark Home Care
08.2016 - 11.2016

Hostess

Rumour
05.2016 - 07.2016

Cashier

Ace Hardware
02.2016 - 05.2016

Hostess/Server

Huhot Mongolian Grill
04.2013 - 02.2016

High School Diploma -

Big Sky High School

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Lennae Meeder