Lennard Letang
Glendale
Summary
Results-driven and adaptable professional with a strong background in facilities management. Seeking a challenging role where I can leverage my skills, contribute to the organization's success, and pursue opportunities for personal and professional growth. Furthermore, I am able to maintain a safe, respec ul and positive work environment while multi-tasking under strict deadlines. I am an individual that has strong interpersonal skills and a professional demeanor. I would like to utilize my education, experience and skills to continue establishing my career as a facilities manager.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Assistant Facilities Manager
Jones Lang Lasalle
07.2021 - Current
- Improved facility efficiency by implementing preventative maintenance programs and scheduling regular inspections.
- Enhanced tenant satisfaction through prompt resolution of maintenance requests and proactive communication with occupants.
- Reduced operational costs by negotiating contracts with service providers and monitoring expenses to stay within budget.
- Managed a team of maintenance technicians, providing training and guidance to ensure optimal performance.
- Developed safety protocols and conducted regular drills to maintain a safe working environment for employees and visitors.
- Coordinated space planning efforts, optimizing layouts for maximum functionality and productivity within the facility.
- Established strong relationships with vendors, ensuring timely delivery of goods and services at competitive prices.
- Conducted routine audits of building systems to identify areas for improvement or potential issues requiring attention.
- Collaborated with management on long-term capital projects, assisting in the development of budgets and timelines for completion.
- Led employee training sessions on workplace safety guidelines, reducing the number of incidents occurring within the facility.
- Coordinated with other departments during large-scale events or projects to ensure seamless integration of facilities-related tasks into overall plans.
Operations Coordinator
Jones Lang Lasalle
02.2013 - 07.2021
- Streamlined operations by implementing efficient processes and procedures.
- Boosted productivity by establishing effective communication channels between departments.
- Reduced costs with meticulous budget management and resource allocation.
- Optimized operational efficiency, coordinating cross-functional teams to achieve project goals.
- Developed strong relationships with clients, maintaining open lines of communication to promote loyalty and retention.
- Led successful projects from conception to completion, achieving objectives on time and within budget constraints.
- Reviewed operations reports to understand numbers and trends.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Oversaw day-to-day operations of large teams across several sites.
- Scheduled meetings for senior management team and booked conference rooms.
- Encouraged and promoted ideas aligned to business needs and benefits.
- Motivated and trained employees to maximize team productivity.
- Assisted customers with questions and problems to build brand loyalty and cultivate lasting business relationships.
- Conducted root cause analysis in deficient areas to identify and resolve issues.
- Interacted well with customers to build connections and nurture relationships.
- Trained new employees on proper protocols and customer service standards.
Education
Bachelor of Science - Youth Development
Alliance University
New York, NY05.2013
Skills
- Project & Time
- Management
- Operations Oversight
- Problem-solving
- Technology Proficiency
- Supervision Abilities
- Workflow Processes
- Meeting Support
- Service Contract Management
- Employee Performance Reviews
- Scheduling and Planning
- Project Requirements
Certification
- IFMA's FMP Credential Program Finance and Business course. Issued Aug 2023
- FMA's FMP Credential Program Operations and Maintenance course. Issued Aug 2023
- IFMA's FMP Credential Program Project Leadership and Strategy course. Issued Jul 2023
- IFMA's FMP Credential Program Project Management course. Issued Jul 2023
Timeline
Assistant Facilities Manager
Jones Lang Lasalle
07.2021 - Current
Operations Coordinator
Jones Lang Lasalle
02.2013 - 07.2021
Bachelor of Science - Youth Development
Alliance University