Lennie Grant-Banda
Philadelphia,PA
Summary
Accomplished Director at Valley Youth House, adept in strategic planning and people management, significantly enhanced team performance and collaboration. Expert in fostering professional growth and cultivating a culture of continuous improvement, with a proven track record in operations and budget management. Demonstrated ability to boost employee engagement and retention through effective leadership and communication skills.
Overview
12
12
years of professional experience
Work History
Director
Valley Youth House
06.2019 - Current
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
Program Supervisor
Valley Youth House
09.2013 - 06.2019
- Oversaw staff training and development programs, ensuring employees were equipped with the skills needed to excel in their roles.
- Facilitated regular team meetings, keeping staff informed about updates, changes, or upcoming events related to the program they supervised.
- Demonstrated strong leadership skills under challenging circumstances, effectively managing team dynamics during periods of transition or high-stress environments.
- Evaluated program performance regularly, using data-driven insights to inform future decision-making processes.
Case Manager
Valley Youth House
09.2012 - 09.2013
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
Education
Master of Social Work -
Boston University
Boston, MABachelor of Arts - Justice Studies
Rhode Island College
Providence, RISkills
Strategic Planning
Verbal and written communication
People Management
Operations Management
Budget Management
Staff Development
Contract and Vendor Management
Hiring and Retention
Timeline
Director
Valley Youth House
06.2019 - Current
Program Supervisor
Valley Youth House
09.2013 - 06.2019
Case Manager
Valley Youth House
09.2012 - 09.2013
Master of Social Work -
Boston University
Bachelor of Arts - Justice Studies
Rhode Island College
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