LENNIN GOMEZ
Ocala
Overview
7
7
years of professional experience
1
1
Certification
Work History
Resident Technician
Comcast
Leesburg, FL
01.2019 - Current
- Installed and configured residential cable systems to ensure optimal performance and customer satisfaction.
- Conducted troubleshooting and repair of cable service issues to ensure optimal performance.
- Assisted in training new technicians on installation procedures, safety protocols, and company policies.
- Tested cables using tools meters, spectrum analyzers, and signal level meters.
- CLI Noise Patrol Project
- Customer Service
Residential Technician
ITG
Gainesville, FL
12.2024 - 07.2025
- Installed and configured residential technology systems, ensuring optimal performance and user satisfaction.
- Diagnosed and resolved technical issues for clients, enhancing system functionality and reliability.
- Ensured compliance with safety regulations while performing installations in diverse residential environments.
- Reduced repeat service calls by accurately diagnosing issues during initial appointments and implementing effective solutions.
Banker
Seminole Hard Rock & Casino
Hollywood, FL
12.2022 - 12.2022
- Resolved customer disputes, enhancing overall satisfaction and trust.
- Performed maintenance on casino ATMs to ensure operational efficiency.
- Filled and balanced ATMs and vaults to maintain accurate cash levels.
- Earned customer confidence and protected bank operations by keeping information confidential.
- Ensured compliance with relevant banking regulations and implemented internal controls.
- Collaborated with other departments in order to resolve complex customer inquiries.
Education
High School Diploma -
Miami Jackson Senior High School
Miami, FL06.2018
Skills
- Arcom experience
- Hand Tools
- Problem-solving
- Effective communication
- Attention to detail focus
- Team building
Certification
Currently working on getting my network maintenance certification with the SCTE Program
LANGUAGES
English - Fluent
Spanish - Fluent
Timeline
Residential Technician
ITG
12.2024 - 07.2025
Banker
Seminole Hard Rock & Casino
12.2022 - 12.2022
Resident Technician
Comcast
01.2019 - Current
High School Diploma -
Miami Jackson Senior High School