Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lennon Cole

St Louis,MO

Summary

Accomplished [Job Title] skilled at building atmosphere of collaboration and performance excellence to provide every customer with exceptional experiences and promote brand loyalty. Effectively oversee and align processes with dynamic conditions while increasing efficiency and maximizing profits. Motivational leader skilled at building relationships with customers, employees and senior management. Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service. Focused Assistant Store Manager known for creating stunning merchandise displays and improving revenue for location. Offering exemplary writing and oral communication skills. Experience in diverse retail environments. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Dedicated [Industry] professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

6
6
years of professional experience

Work History

Assistant Store Manager

Dollar General
09.2022 - Current
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
  • Rotated merchandise and displays to feature new products and promotions.
  • Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
  • Walked through store areas every [Timeframe] to identify and proactively resolve issues negatively impacting operations.
  • Approved regular payroll submissions for employees.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.

Home Care Worker

SOUTHERN CARE COMFORT
07.2017 - 10.2018
  • Administered medication as directed by physician.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Assisted disabled clients to support independence and well-being.
  • Planned, prepared and served meals and snacks according to prescribed diets.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Remained alert to problems or health issues of clients and competently responded.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Developed rapport to create safe and trusting environment for care.
  • Determined specific needs and provided most appropriate level of services for patient well-being.
  • Documented residents' mental status, sleep and eating patterns in medical record books.
  • Scheduled and accompanied clients to medical appointments.
  • Ran errands for patients, did shopping, and picked up other necessities.
  • Shopped for groceries regularly in order to keep house stocked with necessities.
  • Helped clients manage money, pay bills and shop for groceries or personal items.
  • Assisted with dressing guidance, grooming, meal preparation and medication reminders.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Assisted patients with self-administered medications.
  • Provided transportation to doctor's appointments, grocery stores, salons and barbershops.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Transported individuals to events and activities, medical appointments and shopping trips.
  • Entertained, conversed and read aloud to keep patients mentally alert.
  • Planned healthy meals, purchased ingredients and cooked meals to provide adequate nutrition for client wellbeing.
  • Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
  • Maintained frequent supervision of residents unable to call for assistance.
  • Conferred with supervisor to discuss patient condition and medical care.

Education

Senath-Hornersville High School Schoo
Senath, MO

Skills

  • Sales Strategies
  • Records Maintenance
  • Issue Resolution
  • Time Management
  • Staff Supervision
  • Customer Service
  • Staff Management
  • Product and Service Sales
  • POS Systems Operations
  • Sales Expertise
  • Goals and Performance
  • Employee Scheduling
  • Customer Experience
  • Inventory Counting
  • Attention to Detail
  • Transaction Processing
  • Store Opening and Closing
  • Inventory Control
  • Hiring and Training
  • Stock Rotation
  • New Hire Training
  • Assignment Delegation
  • Verbal and Written Communication
  • Coaching and Mentoring
  • Regulatory Compliance
  • Microsoft Office Suite
  • Pricing and Markdowns
  • Customer Relations
  • Human Resource Policies
  • Shift Scheduling
  • Strategic Merchandising
  • Retail Operations
  • Work Planning and Prioritization
  • Sales Techniques
  • Customer Service Management
  • Incident Reports
  • Corrective Actions
  • Mathematical Calculation and Reasoning
  • Management Training
  • Answering Customer Questions
  • Policy Development and Enforcement
  • Desktops, Laptops and Mobile Devices
  • Manage Operations
  • Improve Performance
  • Customer Inquiry Response
  • Materials Planning and Logistics
  • Stock Management
  • Inventory Tracking and Management
  • Content Workflow
  • Sales Promotion
  • Leadership

Timeline

Assistant Store Manager

Dollar General
09.2022 - Current

Home Care Worker

SOUTHERN CARE COMFORT
07.2017 - 10.2018

Senath-Hornersville High School Schoo
Lennon Cole