Lennon MacNaughton
Kansas City,MO
Summary
Adaptable college student with 5+ years of work experience and a proven knowledge of customer satisfaction. Aiming to leverage my abilities to successfully fill the role at your company. Frequently praised as hard-working by my peers, I can be relied upon to help your company achieve its goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Grounds Crew Member
Kansas City Royals Baseball Club
02.2023 - Current
- Perform various tasks throughout the days of games such as painting foul lines, matting infield dirt, installing bases, cleaning dugouts/bullpens, and pulling tarp on and off of field when it rains
- Operate automatic transmission Gators
- Ensure field is in best condition possible for players, coaches, and umpires, as well as for the fans to view.
Manager
Culver's
08.2018 - 08.2023
- Be able to answer any questions guests may have about the menu, or restaurant operations
- Held team members accountable during shift by effectively coaching to improve performance
- Managed store closing and opening procedures to ensure safety and security
- Managed daily operations of the shift, including scheduling staff members, delegating tasks, and resolving customer complaints
- Utilized effective communication skills to motivate team members to achieve goals.
Usher
Kansas City Royals Baseball Club
05.2021 - 10.2022
- Greet patrons attending entertainment events
- Settle seating disputes or help solve other customer concerns
- Provide assistance with patrons' special needs, such as helping those with wheelchairs
- Have a knowledge of the game of baseball and be able to answer questions about the team
Education
Undergraduate - Business Administration
Northwest Missouri State University
Maryville, MOHigh School Diploma -
Park Hill South High School
Riverside, MO05.2021
Skills
- Cash Sales Counts
- Assigning Work
- Guest Satisfaction
- Team Leadership
- Feedback Acceptance
Certification
Eagle Scout
Timeline
Grounds Crew Member
Kansas City Royals Baseball Club
02.2023 - Current
Usher
Kansas City Royals Baseball Club
05.2021 - 10.2022
Manager
Culver's
08.2018 - 08.2023
Undergraduate - Business Administration
Northwest Missouri State University
High School Diploma -
Park Hill South High School
Eagle Scout
Similar Profiles
Terry WetzelTerry Wetzel
Special Assignment Scout at Kansas City Royals Baseball ClubSpecial Assignment Scout at Kansas City Royals Baseball Club
Brett FletchallBrett Fletchall
Camera Operations & Shadings at Kansas City Royals BaseballCamera Operations & Shadings at Kansas City Royals Baseball
KIM VERHOEVENKIM VERHOEVEN
SVP, Revenue Development at The Kansas City Monarchs Baseball ClubSVP, Revenue Development at The Kansas City Monarchs Baseball Club