Lennon Maras
Marion
Summary
Dynamic professional with a strong background in customer service and team management, honed at Cottage Gardens Inc. Proven ability to enhance customer satisfaction and brand awareness while ensuring compliance to code. Recognized for training staff effectively and fostering a positive team environment, driving operational success and customer loyalty.
Overview
13
13
years of professional experience
Work History
Company Representative
Cottage Gardens Inc
03.2023 - Current
- Developed product knowledge to effectively address customer inquiries and concerns.
- Facilitated communication between customers and management to enhance customer experience.
- Enhanced customer satisfaction by providing timely and efficient support on product inquiries.
Shift Leader
Dominoes Pizza
06.2022 - 05.2024
- Supervised team members to ensure smooth operations during shifts.
- Trained new staff on procedures and safety protocols.
- Monitored inventory levels and coordinated restocking efforts.
- Resolved customer inquiries and complaints effectively.
Management Trainee
Sfumato Pizzeria
01.2013 - 06.2022
- Improved management skills by participating in rigorous training programs and workshops.
- Acted with integrity, honesty, and knowledge to promote company.
- Assisted with onboarding of new employees by providing training and development resources.
Education
High School Diploma -
MOC-FV Highschool
Orange City, IA08-2010
Skills
- Compliance to Code
- Brand Awareness
- Punctuality
- Positive Attitude
- Team Management
Timeline
Company Representative
Cottage Gardens Inc
03.2023 - Current
Shift Leader
Dominoes Pizza
06.2022 - 05.2024
Management Trainee
Sfumato Pizzeria
01.2013 - 06.2022
High School Diploma -
MOC-FV Highschool