Lennox Bradley
Los Angeles,California
Summary
Highly motivated and driven individual seeking a career in IT. With a strong commitment to continuous learning and a passion for exceeding expectations I am ready to tackle any challenge that comes my way. I bring a combination of technical expertise, adaptability, and a strong work ethic to deliver exceptional results. I am currently studying for the CompTIA Trifecta, Network +, Security +, and A +.
Overview
9
9
years of professional experience
Work History
Home Inspector
Trilogy Inspections
Los Angeles, California
01.2016 - Current
- Prevented thousands of dollars in lawsuits and bad investments by conducting thorough inspections of residential and commercial properties. Ensured clients were fully aware of any potential issues and risks by providing comprehensive inspection reports and other documentation.
- Generated and retained loyal clientele by effectively communicating with clients to address their concerns and provided expert recommendations to help them navigate the inspection process with confidence.
- Consistently making new business opportunities and referrals resulting in a high rate of client satisfaction.
Shift Supervisor
Starbucks
Los Angeles, California
07.2021 - 10.2022
- Obtained an 85 percent customer satisfaction score, ensuring food and beverages were quality, and made in a quick time frame while also providing the customers with exceptional customer service.
- Improved profitability and reduced waste by implementing cost-saving measures and optimizing inventory management.
- Successfully handled customer complaints and resolved issues in a timely and satisfactory manner, ensuring customer satisfaction and loyalty.
- Built an exceptional and professional environment by effectively managing a team of baristas and ensuring smooth operations during busy shifts.
Education
High School Diploma -
Bright Star Secondary Charter Academy High School
Los Angeles, CA06-2021
Skills
- SQL
- Linux
- Networking
- Python
- Windows
- Microsoft Excel
- Office 365
- MacOS
- iOS
- Networking Security
Certifications
- Google CyberSecurity Professional
- Google IT Support Professional
Timeline
Shift Supervisor
Starbucks
07.2021 - 10.2022
Home Inspector
Trilogy Inspections
01.2016 - Current
High School Diploma -
Bright Star Secondary Charter Academy High School