Lenny Williams
Lilburn,GA
Summary
Dynamic and results-driven hospitality leader with 14+ years of experience across the restaurant and hotel industries. Expertise in restaurant operations, P&L management, staff development, and revenue growth. Proven ability to lead high-performing teams, optimize operational efficiency, and drive customer satisfaction. Adept at business development, strategic planning, and multi-unit management. Recognized for delivering profitability improvements, operational excellence, and guest experience enhancements.
Overview
16
16
years of professional experience
Work History
Day Trader
Uphold
09.2023 - Current
- Increased trading profits by employing effective risk management strategies.
- Managed a diverse portfolio of stocks, options, bonds, and other securities to maximize returns.
- Participated in ongoing professional development to stay abreast of industry changes and maintain competitive edge.
- Achieved consistent returns by backtesting and fine-tuning trading strategies before implementing them in live markets.
- Executed innovative trading strategies to enhance portfolio performance and capitalize on market trends.
- Performed in-depth market analysis to evaluate investment opportunities and inform strategic decisions.
- Implemented effective risk management techniques to mitigate potential losses and safeguard assets.
- Optimized investment portfolios by assessing asset allocation and aligning with financial objectives.
Area Director
Atlanta Mexican Foods/ The RC Group
01.2014 - 08.2023
- Analyzed financial performance of area by monitoring budgets and expenses, reviewing financial statements and recommending appropriate actions.
- Monitored regional performance metrics, providing timely feedback and implementing corrective actions when necessary to ensure goals were achieved consistently across all locations.
- Increased revenue growth with the implementation of innovative marketing strategies and sales techniques.
- Performed audits to reduce and control loss and meet internal audit and compliance objectives.
- Established strong relationships with key stakeholders, improving client satisfaction and driving repeat business.
- Achieved higher employee retention rates by implementing effective team-building initiatives and employee development programs.
- Directed operations for a high-volume restaurant, leading a team of 25 employees in daily operations, training, and performance management.
- Spearheaded initiatives that boosted guest survey scores by 30% within six months.
- Achieved a 33% reduction in food and labor costs through strategic cost control and P&L analysis.
- Elevated the restaurant’s regional ranking from 122 to 12 in just seven months.
- Drove 9% revenue growth despite increased competition, implementing targeted marketing and customer engagement strategies.
Department Head/ Lobby Bar Manager
Omni Hotels & Resorts
01.2013 - 01.2014
- Enforced organizational rules and incorporated policy changes into departments' day-to-day activities.
- Promoted a positive work environment by fostering teamwork, open communication, and recognition of accomplishments among employees.
- Mentored junior team members, providing guidance and support to foster professional growth and success.
- Maintained organized inventory with accurate records through proper ordering, tracking and auditing procedures.
- Enhanced customer satisfaction through proactive problem-solving measures and excellent communication strategies with clients.
- Managed department budget, ensuring optimal allocation of resources for maximum impact on company goals.
- Developed a new bar theme, food & beverage menu, and standardized service methods, enhancing the hotel's F&B experience.
- Boosted sales by 3% through creative branding and service initiatives.
- Increased guest service scores by 22%, improving overall customer satisfaction.
- Set record-breaking lobby bar sales, including $33K in alcohol sales in a single day.
Outlet Manager
Hyatt Regency of Atlanta
03.2009 - 01.2013
- Executed the daily operations of our fine dining three meal restaurant, and room service operattions
- Supervised high-performance staff ensuring efficiency across full-service dining and bar operations.
- Contributed to the opening of three hotel outlets as part of an extensive $65M renovation, handling key aspects like staffing and training.
- Implemented a beer-forward concept that significantly improved service scores, speed, and guest traffic.
- Developed and implemented training for a market innovation grab and go concept, generating $1.8M revenue.
- Recognized as Food & Beverage Department of the Year for consecutive years, 2011 and 2012.
Education
Bachelor Of Science - Hotel, Resort And Restaurant Management
University of South Carolina
Columbia, SC12.2002
Skills
- Trading discipline
- Quick decision making
- Trading psychology
- Stop loss management
- Emotional control
- Order execution
- Fundamental analysis
- Financial analysis
- Order management
- Microsoft outlook
- Teamwork and collaboration
- Teamwork
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Multitasking
- Problem-solving abilities
- Reliability
- Excellent communication
- Critical thinking
- Organizational skills
- Computer skills
- Team leadership
- Verbal and written communication
- Decision-making
- Detail-oriented
Timeline
Day Trader
Uphold
09.2023 - Current
Area Director
Atlanta Mexican Foods/ The RC Group
01.2014 - 08.2023
Department Head/ Lobby Bar Manager
Omni Hotels & Resorts
01.2013 - 01.2014
Outlet Manager
Hyatt Regency of Atlanta
03.2009 - 01.2013
Bachelor Of Science - Hotel, Resort And Restaurant Management
University of South Carolina
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