Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

Lenor Mazahreh

Willingboro

Summary

Attentive Swim Instructor with proven abilities in individual and group instruction. I am always careful about monitoring students to prevent injuries and other emergencies. Knowledgeable about related equipment and teaching techniques. I am certified in First Aid, CPR, and water rescue. A responsible employee committed to keeping guests safe and happy. Always welcoming Front Desk Associate with experience in hospitality. Extensive knowledge of customer relations and commitment to individualized care. Successful at multitasking and problem-solving. Enjoys working closely with team members to deliver positive guest experience. Polite and positive front desk ambassador. Easily adaptable to high-pressure, dynamic situations.

Overview

5
5
years of professional experience

Work History

Programming Supervisor

Lifetime
08.2024 - Current
  • Ensured compliance with industry regulations and security protocols by implementing strict coding standards, data protection measures, and ongoing employee training.
  • Streamlined communication between programming teams and stakeholders for improved collaboration and project outcomes.
  • Established realistic yet challenging deadlines for project milestones while maintaining open channels of communication among team members during progress tracking sessions.
  • Managed vendor relationships effectively, ensuring seamless integration of third-party applications with existing systems.
  • Trained and guided swimming assistants on proper teaching techniques
  • Trained in-pool safety instructions and provided special attention to those who experienced difficulty learning.
  • Analyzed children's skills for progression.
  • Responsible for efficiently organizing and safely storing equipment.In the event of last-minute lesson cancellations, I ensure the pool deck is kept tidy and towels are neatly arranged on racks.

Swim Instructor

Lifetime
07.2024 - Current
  • Taught daily swim instruction to students varying in ages and skill levels.
  • Maintained CPR, First Aid, and lifeguard certifications to ensure preparedness for emergency situations during lessons.
  • Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
  • Improved swimmer confidence by providing consistent positive reinforcement and constructive feedback on technique.

Aquatics Lifeguard

Lifetime
05.2024 - Current
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.

Lickety Splitz

Laurel Lanes
07.2023 - 03.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Introduced new menu items, sundae toppings, and cone varieties to encourage upselling and add-on purchases.
  • Provided exceptional customer service, promptly addressing any inquiries or concerns to ensure satisfaction with their ice cream experience.
  • Enhanced customer satisfaction by creating and maintaining a clean, organized workspace for ice cream production.
  • Served non-alcoholic and alcoholic ice cream and cocktails
  • Kept work areas clean, neat and organized to promote safety, productivity and team success.
  • Made homemade ice cream
  • Managed staff
  • Marketing new products and flavors
  • Communicating with management
  • Improved team efficiency by assisting with the training of new staff members in ice cream making techniques.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.

Front Counter Associate

Laurel Lanes Bowling Center
02.2023 - 07.2023
  • Displayed strong communication skills while working with both customers and team members for efficient service.
  • Assisted guests when assigning lanes, while providing exceptional customer service.
  • Reservations and time slots
  • Managed multiple tasks in a high-volume environment.
  • Addressed guest complaints and resolved issues to promote satisfaction.
  • Delivered food to guest tables with timeliness and efficiency.
  • Enhanced guest experience by providing exceptional customer service and creating a fun atmosphere for events.

Operations Supervisor

The Funplex
08.2019 - 02.2023
  • I was a cashier for 3 years, mainly working as an Admissions Supervisor but if needed I could work in any other department
  • Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
  • Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
  • Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
  • Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked well in a team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked effectively in fast-paced environments.
  • Self-motivated, with a strong sense of personal responsibility.

Education

Bachelor of Science - Molecular And Cellular Biology

Rowan University
Glassboro, NJ
05.2026

Associate of Science - Health sciences

Rowan College At Burlington County
Mount Laurel, NJ
05.2024

High School Diploma -

Burlington County Institute of Technology
Medford, NJ
06.2022

Skills

  • Reliable and detail-oriented supervisor
  • Skilled at thinking on my feet
  • Solving customer issues without management help
  • Experience in training and onboarding cashiers
  • Training and mentoring
  • Problem-solving skills
  • Listening Skills
  • Customer service focus

Awards

Highest overall GPA in the vocal group at BCIT, 05/01/22

Timeline

Programming Supervisor

Lifetime
08.2024 - Current

Swim Instructor

Lifetime
07.2024 - Current

Aquatics Lifeguard

Lifetime
05.2024 - Current

Lickety Splitz

Laurel Lanes
07.2023 - 03.2024

Front Counter Associate

Laurel Lanes Bowling Center
02.2023 - 07.2023

Operations Supervisor

The Funplex
08.2019 - 02.2023

Bachelor of Science - Molecular And Cellular Biology

Rowan University

Associate of Science - Health sciences

Rowan College At Burlington County

High School Diploma -

Burlington County Institute of Technology
Lenor Mazahreh