Lenora Clay
Conroe,TX
Summary
Well-qualified Personal Care worker skilled in delivering top-quality home care support. Effective at ambulating patients, meeting personal grooming needs and administering medications. Detail-oriented in maintaining clean and organized personal areas to support daily living safety. Healthcare professional and home companion with strong history of providing support to clients within business environments to deliver comprehensive administrative assistance. Providing knowledge of clerical tasks, project support, scheduling, time management, assignment prioritization and customer service. Quickly resolving issues, handling conflicting priorities, remaining flexible and striving to exceed organizational goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Home Care Provider
Assist Meds
Conroe, TX
09.2022 - Current
- Assisted patients with personal requirements for housekeeping and grooming assistance.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Administered medication as directed by physician.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Assisted disabled clients to support independence and well-being.
- Cooked tasty, nourishing meals for patients to promote better nutrition.
- Assisted patients with self-administered medications.
- Prepared nutritious meals according to dietary requirements, contributing to improved overall health for patients.
- Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
- Developed strong rapport with patients and families, fostering trust and open communication channels for better care coordination.
Cashier Team Lead
Luby’s Cafeteria
Conroe, TX
05.2021 - Current
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
- Developed strong relationships with repeat customers through friendly service interactions.
- Trained team members on cash register operation and cash handling.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Increased customer loyalty and retention.
Education
High School Diploma -
Conroe High School
Conroe, TX05.2000
Skills
- Compassionate Caregiving
- Patient Care
- Meal Preparation
- Housekeeping
- Emotional Support
- Patient transportation
- First aid and safety
- Housekeeping tasks
- Nutrition monitoring
- Physical therapy assistance
- TX Driver's License
- Personal Hygiene Assistance
- Wound Care
- Hospice Care
- Data Entry
- Heavy Lifting
Timeline
Home Care Provider
Assist Meds
09.2022 - Current
Cashier Team Lead
Luby’s Cafeteria
05.2021 - Current
High School Diploma -
Conroe High School