Lenora Mendez
Lake Worth,FL
Overview
6
6
years of professional experience
Work History
Case Advocate Manager
Guardian Ad Litem Program-palm Beach County, Florida
09.2024 - Current
- Established trusting relationships with families by maintaining open lines of communication throughout the entire representation process.
- Managed complex caseloads with diligence, prioritizing tasks to ensure timely resolution of cases.
Registered Behavior Technician
MOD Behavior
06.2024 - 10.2024
- Prevented instances of maladaptive behavior escalation using de-escalation techniques while maintaining safe environment for both staff members and clients alike.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
Registered Behavior Technician
ABA of Palm Beach
12.2022 - 06.2024
- Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
- Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
Behavior Technician
Butterfly Effects
09.2022 - 12.2022
- Maintained safe and therapeutic environment for clients during therapy sessions
- Implemented behavior intervention strategies to support clients with Autism Spectrum Disorder and other developmental disabilities
Client Service Professional
H&R Block Advisors
01.2022 - 05.2022
- Answered incoming calls, maintained client relationships, and resolved customer service issues
- Creating and maintaining scheduled services and reaching company outreach goals
Census Enumerator
U.S Census
09.2020 - 10.2020
- Managed sensitive information with confidentiality and professionalism
- Communicated efficiently with diverse populations to ensure data accuracy and compliance
VPK Teacher
Escuelita Maya
03.2019 - 03.2020
- Conducted parent-teacher conferences to discuss student progress and develop strategies for improvement
- Developed and implemented engaging lesson plans for VPK students aged4-5
Education
Bachelors in Social Work -
Florida Atlantic University
Boca Raton, FL05.2024
Associates of Arts -
Palm Beach State College
Lake Worth, FL12.2021
International Baccalaureate Diploma -
Atlantic Community High School
Delray Beach, FL05.2018
Skills
- Social skills development
- Applied behavior analysis
- Collaboration and teamwork
- Analytical reasoning
Languages
Spanish Working knowledge
Training
- Guardian Ad Litem at Speak Up For Kids, West Palm Beach
- January2024 — April2024
- Meeting with children dependent on the state in caseload monthly ensuring all necessities and requirements are met
- Collaborating with different organizations in order to fill in the gaps of ChildNet
Timeline
Case Advocate Manager
Guardian Ad Litem Program-palm Beach County, Florida
09.2024 - Current
Registered Behavior Technician
MOD Behavior
06.2024 - 10.2024
Registered Behavior Technician
ABA of Palm Beach
12.2022 - 06.2024
Behavior Technician
Butterfly Effects
09.2022 - 12.2022
Client Service Professional
H&R Block Advisors
01.2022 - 05.2022
Census Enumerator
U.S Census
09.2020 - 10.2020
VPK Teacher
Escuelita Maya
03.2019 - 03.2020
Bachelors in Social Work -
Florida Atlantic University
Associates of Arts -
Palm Beach State College
International Baccalaureate Diploma -
Atlantic Community High School
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