Lenora Stelter

Administrative professional with progressive self-directed administrative experience primarily in the legal field with demonstrated success in providing exceptional support to shareholders, office administrators, and associates in the areas of document production, travel arrangements, calendaring, and event planning. Considered a high-energy, team-oriented professional with a reputation for integrity, excellent communication skills, and a can-do attitude. Proficient in Microsoft Office Suite, Adobe Creative Suite, Docushare, Sharepoint, Inmanage, and Chrome River.

• Developed and implemented processes for on-boarding and off-boarding client firms and agencies to ensure a smooth and efficient transition of caseload.
• Assisted with the development and implementation of cold calling policy and procedure.
• Based on my organizational and relationship management skills, I was awarded the management of fifty law firms, including the company’s Top 10 remitters (the most in the company).
• Directed a 40 million dollar dormant judgment project which went from no revenue to a $20,000 profit in the first month.
• Received a Process Improvement Award for developing an automated document generation procedure for affidavits that minimized clerical errors and increased efficiency by 34% within the department.
• Effectively monitored, maintained, and developed library collections.
• Organized and planned enterprise-wide training events to ensure personnel are proficient with company software including NetDocuments email and cloud document management tools.
• Saved the company over $10,000 the first year by negotiating a contract with FedEx to reduce shipping costs.