Lenore Blacksmith
Lacey
Summary
Certified Medical Assistant with a robust tenure at Kaiser Permanente. Is strongly focused on patient care and clinical support. Demonstrates a keen ability to multitask, ensuring optimal patient outcomes and efficient clinic operations. Provides exceptional companionship and emotional support.
Excells in streamlining workflows for increased staff productivity and enhancing patient satisfaction through comprehensive care coordination.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Kaiser Permanente
03.2009 - Current
- Confident in Red Rule standards.
- Contribute to a welcoming atmosphere by greeting patients and introducing them to the clinical setting.
- Fluent in and open to learning front and back office processes like taking vitals, rooming, administering vaccines, taking and making calls.
- Create a safe clinical environment that allows patients to openly express their needs while in the rooming process, field questions, and prepare them for physician examinations.
- Provide compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Enhance clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Assist physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Facilitated continuity of care through proper scheduling of follow-up appointments based on physician recommendations.
- Educate patients on preventative care measures, effectively reducing the risk of future health complications.
- Prepared lab specimens for diagnostic evaluation.
- Sanitize, restock, and organize exam rooms and medical equipment.
- Maintain professional communications to ensure care coordination, keeping medical supplies updated and stocked.
- Streamline communication between healthcare providers, facilitating timely treatment plans and decision making.
- Communicate clearly and effectively with Care Teams ie., doctors, medical staff, management to help promote a professional speak easy atmosphere to create a safe work environment for both patients and staff.
- Help in implementing improvements in workflow processes that led to increased productivity amongst staff members.
- 2020-2023: Patient/visitor ambassador; Welcomed and guided patients through the facility and helping them to their destinations. Provided personal assistance for visitors throughout the facility enhancing satisfaction and efficiency. Provided clinic information, giving emotional support, coordinating issues to nursing and other medical staff or departments.
Education
Certificate Of Completion - Clinical Medical Assistant
Bryman College
Tacoma, WAHigh School Diploma -
Redlands High School
Redlands, CA06-1993
Skills
- HIPAA compliance
- Medical terminology
- Specimens collection and processing
- Patient scheduling
- Clinical documentation
- Medication administration
- Vital sign monitoring
- Patient documentation
- Multitasking and organization
- Phlebotomy techniques
- Workflow organization
- Sample collection procedures
- Immunization administration
- Reliable team player
- Patient-focused care
- Adaptable
- Patient care coordination
- Companionship and emotional support
Certification
- Certified Clinical Medical Assistant (CCMA) - National Healthcareer Association (NHA).
- Basic Life Support (BLS) - American Heart Association.
Timeline
Certified Medical Assistant
Kaiser Permanente
03.2009 - Current
Certificate Of Completion - Clinical Medical Assistant
Bryman College
High School Diploma -
Redlands High School
Similar Profiles
Marie A. StevensonMarie A. Stevenson
Patient at Patient FinancialAdvisor, Kaiser Permanente Eligibility and FinancialServices, FinancialAdvisor, Kaiser PermanentePatient at Patient FinancialAdvisor, Kaiser Permanente Eligibility and FinancialServices, FinancialAdvisor, Kaiser Permanente
Edith NagunaEdith Naguna
Special Needs Program Care Mgt RN Consultant at Kaiser Permanente - Southern California Permanente Medical GroupSpecial Needs Program Care Mgt RN Consultant at Kaiser Permanente - Southern California Permanente Medical Group
MICHAEL NAVAMICHAEL NAVA
Area Director at Kaiser Permanente – The Permanente Medical GroupArea Director at Kaiser Permanente – The Permanente Medical Group
Diana IovescuDiana Iovescu
Program Manager III- Centers for Reproductive Health/IVF at Kaiser Permanente- The Permanente Medical GroupProgram Manager III- Centers for Reproductive Health/IVF at Kaiser Permanente- The Permanente Medical Group
Chayce AitesChayce Aites
Infantry Squad Leader at 1-2 Stryker Brigade Combat Team, 7th Infantry DivisionInfantry Squad Leader at 1-2 Stryker Brigade Combat Team, 7th Infantry Division