Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Lenoxx Galbraith

Ithaca

Summary

Dynamic and dedicated professional with a strong background in customer service and food preparation, honed at experiences from Italian Carry Out and GameStop. Proven ability to multitask and maintain high standards of quality, enhancing customer satisfaction. Skilled in team collaboration, communication, customer interaction, adaptability in fast-paced environments, problem-solving skills, and time management.

Overview

7
7
years of professional experience

Work History

Cook

Italian Carry Out
09.2018 - Current
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • On plenty of occasions I also operated the cash register and phone calls for cash, check, and credit card transactions with excellent accuracy levels.
  • Enhanced customer satisfaction by consistently delivering high-quality dishes in a timely manner.
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships throughout the years with customers to encourage repeat business.
  • Mentored new hires in the kitchen, resulting in stronger staff development and increased productivity.

Sales Associate

GameStop
06.2021 - 06.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Engaged with customers to build rapport and loyalty.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Worked well in a team setting, providing support and guidance.
  • Skilled at working independently and collaboratively in a team environment.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Paid attention to detail while completing assignments.

Education

No Degree - Business Management

Tompkins Cortland Community College
Dryden

Skills

  • Customer service
  • Exceptional customer service
  • Hospitality and service industry background
  • Multitasking and organization
  • Teamwork and collaboration
  • Problem-solving skills
  • Time management
  • Outgoing personality
  • Work ethic and integrity
  • Patience and empathy
  • Cooking
  • Food handling

Languages

English

Timeline

Sales Associate

GameStop
06.2021 - 06.2022

Cook

Italian Carry Out
09.2018 - Current

No Degree - Business Management

Tompkins Cortland Community College

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