Led staff setups, tasks, and special projects, for events within the allotted time of 2 hours.
Managed over 10 event spaces throughout the day to ensure that events were running and transitioning smoothly.
Communicated with multiple supervisors about any issues or concerns with their events during and after operating hours.
Reported to supervisors during meetings about team members' performances and found areas to improve processes.
Organized and managed multiple logs within microsft teams such as lost and found, keycards, equipment, etc. to ensure prompt and efficient customer service.
Graduate Student Research Assistant
Lutgert College of Business
Fort Myers, Florida
01.2024 - Current
Spearheaded the fraternity's executive team, managing a diverse group of 5 or more individuals with varying strengths and personalities.
Acted as the primary liaison between the fraternity, university administration, and alumni, maintaining open lines of communication.
Planned social and educational events to increase our organizational presence on campus and meet our goal of at least two new members each semester.
Managed fundraising events that raised over $3000 in total and grew our business account by more than 50%.
Planned and participated in community service events totaling more than 600 total service hours for the chapter.
Utilized online tools such as Google Drive and documents to keep track of fraternity documents.
Sales Specialist
Best Buy
West Hempstead, NY
04.2023 - Current
Communicated and identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
Created successful strategies to develop and expand customer sales of more than $100,000 each month.
Maintained a customer survey satisfaction rate of 100%.
Adhered to company initiatives and achieved established goals.
Educated customers on product features and technical details to highlight benefits.
Education
Bachelor of Science - Computer Information Systems
Florida Gulf Coast University
Fort Myers, FL
Skills
Agile Methodologies
Scrum
Lean Six Sigma
Budgeting and financial analysis
Microsoft Office
C, Javascript, React
Timeline
Graduate Student Research Assistant
Lutgert College of Business
01.2024 - Current
Sales Specialist
Best Buy
04.2023 - Current
Information Booth Supervisor
Campus Reservations, FGCU
01.2019 - 12.2022
Bachelor of Science - Computer Information Systems