Leny Duque
Tampa,FL
Summary
Dynamic administrative professional with a proven track record at LFD Remodeling Services, excelling in customer relations and effective communication. Bilingual in Spanish and English, I leverage problem-solving skills to enhance team collaboration and ensure exceptional service delivery. Recognized for maintaining organized operations and fostering positive client interactions.
Overview
11
11
years of professional experience
Work History
Administrative Assistant
LFD Remodeling Services
Tampa, FL
03.2020 - 01.2025
- Greeted visitors and provided general information about the company.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Scheduled appointments between clients and customers and internal staff members.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Answered questions from customers regarding products and services offered by the company.
- Managed office supplies inventory and placed orders when necessary.
- Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
Server
Mi Pueblito Bakery & Restaurant
Tampa, FL
01.2018 - 02.2020
- Delivered food orders promptly and courteously.
- Accurately recorded orders on cash register and point-of-sale system.
- Greeted guests and provided menus.
- Prepared drinks according to standard recipes.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Checked food before serving it to customers.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
Assistant Manager
Supermarket
Medellin, Colombia
01.2014 - 01.2017
- Maintained accurate records of sales transactions using point-of-sale systems.
- Developed a system for tracking inventory and ordering supplies as needed.
- Ensured compliance with safety regulations and company policies.
- Communicated regularly with customers to gain insights into their needs.
- Supervised daily operations including scheduling shifts, assigning duties.
- Maintained up-to-date knowledge of company products and services.
- Delegated work to staff, setting priorities and goals.
Education
Certificate - Certified Personal Trainer (CPT,Nutrition)
ISSA
Online01-2024
High School Diploma -
Avelino Saldarriaga
Medellin01-2014
Skills
- Bilingual (Spanish - English)
- Customer relations
- Excellent communication
- Teamwork and collaboration
- Customer service
- Problem-solving
- Supervision and leadership
- Food service
- Supply restocking
- Positive and professional
Languages
Spanish
Full Professional
English
Professional
Timeline
Administrative Assistant
LFD Remodeling Services
03.2020 - 01.2025
Server
Mi Pueblito Bakery & Restaurant
01.2018 - 02.2020
Assistant Manager
Supermarket
01.2014 - 01.2017
Certificate - Certified Personal Trainer (CPT,Nutrition)
ISSA
High School Diploma -
Avelino Saldarriaga
Similar Profiles
Elva MorenoElva Moreno
Salesperson at LFD HomefurishingSalesperson at LFD Homefurishing
Sandra Julieth GonzalezSandra Julieth Gonzalez
Janitorial Worker at V&V Remodeling and ServicesJanitorial Worker at V&V Remodeling and Services
Jaime SerranoJaime Serrano
Construction Laborer & Customer Service Associate at Remodeling ServicesConstruction Laborer & Customer Service Associate at Remodeling Services