Summary
Overview
Work History
Education
Skills
Timeline
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Leo Arias

Chicago,IL

Summary

From serving at high profile restaurants of many culinary backgrounds to serving at nightclubs as well, I'm able to adapt to any client, menu and position at a moment's notice in two languages.


From bringing people in, to promoting the venue and new menu items and events, I can perform whats required quickly, fashionably and of course...profitably for the venue. My modus operandi is cooperation and delegation.

Overview

11
11
years of professional experience

Work History

Server

Sunda
01.2024 - Current
  • Curated a following of regulars by promoting on social media and networking to raise revenue and traffic to the venue.
  • Expertly guide guests through the menu while taking allergies and needs of customer based on occasion each visit.
  • Have handled many large parties and tables while running food and bartending.
  • Bilingual in Spanish for more communication with guests and back of house.
  • Extensive bar knowledge and speed for optimal performance during rushes.
  • I can easily be thrown into any situation pertaining to back or front of house and I will thrive.

Server Shift Leader

Azul Mariscos
08.2020 - 02.2024
  • Helped curate menu items and events
  • Checked in guests and handled to go orders
  • Helped expo line in kitchen
  • Recaptured loyalty of dissatisfied guests through proactive management of complaints and concerns
  • Trained new servers on foodservice and safety protocols, conflict mediation skills and sales strategies
  • Supported management with continuous monitoring of server activities and offering feedback on strategies to improve supervision and front-of-house operations.

Bartender

Fame
09.2021 - 02.2024
  • Worked and curated private events with managers and promoters
  • High volume bartending experience
  • Was a server when it was an Italian inspired fine dining experience
  • Gained a network of regulars and returning clientele that follow me wherever I work
  • Appeared on WGN as featured server/bartender
  • Worked with fire and dry ice for drinks and provided table side steak cutting as a server.

Bartender

Lite Chicago
10.2021 - 02.2023
  • High volume bartending
  • Curated and worked private events
  • Built venue relations with local restaurants Like Hubbard Inn, Fame, Mercadito and Joy District etc
  • To curate events.

Bartender

Sunda New Asian
10.2013 - 03.2020
  • Worked banquets solo and service bar while also serving
  • Made all of Nahm Kim's (Head bartender) cocktails as curated by him
  • Familiar with high profile wine service and upselling
  • Worked almost every front of house position at Sunda during my time there
  • Made upselling a priority during service hours
  • Familiar with Sunda's menu.

Education

Second City
12.2019

Associate in Arts (A.A.) - Public Relations

Harper College
12.2002

Skills

  • Multi faceted worker
  • 20 Years of Service Industry Training
  • Vast Network of Clientele and Regulars
  • S-Tier Networking Skills
  • High-Volume Dining Upselling Techniques
  • Attention to Detail
  • Server Shift Leader
  • Bilingual
  • Speed and precision are equally S-Tier

Timeline

Server

Sunda
01.2024 - Current

Bartender

Lite Chicago
10.2021 - 02.2023

Bartender

Fame
09.2021 - 02.2024

Server Shift Leader

Azul Mariscos
08.2020 - 02.2024

Bartender

Sunda New Asian
10.2013 - 03.2020

Second City

Associate in Arts (A.A.) - Public Relations

Harper College

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Leo Arias