Leonardo Ayala
Miami,FL
Summary
Highly motivated Content Creator with proven track record developing engaging content. Works well independently as well as collaboratively. Adept at managing multiple projects while producing successful outcomes.
Overview
12
12
years of professional experience
Work History
Digital Content Creator
Self-employeed
08.2020 - Current
- Enhanced brand visibility by creating engaging digital content across various platforms.
- Produced high-quality video content that effectively communicated brand messaging and increased viewership.
- Managed blog content calendar, ensuring consistent publication schedule and relevant topics.
- Collaborated with cross-functional teams to develop and implement market research strategies.
- Develop original content through social listening and independent sources.
Server
Verde Flavors Of Mexico
08.2019 - 08.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Explained menu items and suggested appropriate options for food allergy concerns.
Sales Representative
Sherwin-Williams
09.2018 - 02.2019
- Retained excellent client satisfaction ratings through outstanding service delivery.
- maintain correct files and formulas, tinting and mixing paints to customers needs.
- stock up, set up displays, clean store equipment.
- unload trucks and help customers load paint upon pickup.
Front Desk Receptionist
LA Fitness
03.2018 - 08.2018
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Server/Host
Lucianas Mexican Restaurant
07.2016 - 03.2018
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Greet customers upon arrival and take them to their table.
- Oversee any server concerns, take phone orders and prepare to-go orders, Handle payment and cash register.
Team Trainer
Taco Bell
03.2012 - 07.2016
- Led by example in all aspects of work, instilling a strong sense of professionalism and dedication within the team.
- Trained other employees in customer service, food safety, and performance requirements.
- Set positive example for team members by providing high-quality, efficient service.
- Cross-trained existing employees to maximize team agility and performance.
Education
High School Diploma -
Hamilton Southeastern High School
Fishers, IN06.2016
Skills
- E-commerce management
- Gamification
- Video Editing
- Content Strategy
- Photography
- Social media content campaigns
- Customer Service
- Fast learner
- Inbound/outbound phone answering
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Digital Content Creator
Self-employeed
08.2020 - Current
Server
Verde Flavors Of Mexico
08.2019 - 08.2020
Sales Representative
Sherwin-Williams
09.2018 - 02.2019
Front Desk Receptionist
LA Fitness
03.2018 - 08.2018
Server/Host
Lucianas Mexican Restaurant
07.2016 - 03.2018
Team Trainer
Taco Bell
03.2012 - 07.2016
High School Diploma -
Hamilton Southeastern High School