Leo Bertrand
Marietta,GA
Summary
Dynamic and reliable professional with a proven track record at Fetch! Pet Care, excelling in client communication and schedule coordination. Known for building strong relationships and delivering exceptional service, leading to repeat business.
Overview
4
4
years of professional experience
Work History
Pet Sitter
Fetch! Pet Care
Marietta, GA
03.2023 - 12.2025
- Provided attentive care for pets, ensuring their safety and well-being during visits.
- Developed customized pet care plans to meet individual needs and preferences of clients.
- Communicated effectively with pet owners regarding daily activities and any behavioral concerns.
- Managed scheduling and logistics for multiple pet sitting assignments, optimizing routes and timing.
- Maintained accurate records of pet care services provided, ensuring consistency and transparency.
- Built strong relationships with clients through exceptional service and reliable communication skills.
- Developed strong relationships with clients, leading to repeat business and recommendations from satisfied customers.
Sales Associate
Pet Supermarket Inc.
Marietta, GA
08.2022 - 11.2022
- Collaborated with team members to execute promotional events, driving customer engagement.
- Resolved customer inquiries promptly, fostering positive relationships and repeat business.
- Implemented best practices for store organization, leading to improved workflow efficiency.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
Sales Associate
Roswell, GA
09.2021 - 05.2022
- Assisted customers in selecting craft supplies, enhancing shopping experience and product knowledge.
- Organized merchandise displays, promoting sales and improving store aesthetics.
- Processed transactions efficiently, ensuring accuracy in cash handling and customer service.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Built relationships with customers to encourage repeat business.
Education
High School Diploma -
The Keystone School
Reston, VA05.2021
Skills
- Honest and trustworthy
- Positive attitude
- Punctual and reliable
- Adaptability and dependability
- Client communication
- Schedule coordination
- Client relationship management
Timeline
Pet Sitter
Fetch! Pet Care
03.2023 - 12.2025
Sales Associate
Pet Supermarket Inc.
08.2022 - 11.2022
Sales Associate
09.2021 - 05.2022
High School Diploma -
The Keystone School