Leo Brown

Greeted guests in with friendliness and professionalism.

Managed calendars and coordinated travel arrangements and accommodation for senior-level staff to optimize schedules.

Provided exceptional customer service, addressing inquiries promptly and professionally.

Assisted manager in all aspects of business operations.

Worked with coaches and players to assign correct court times.

Folded napkins and prepared silverware sets to provide adequate supply for host station.

Bussed and reset tables to keep dining room and work areas clean.

Provided recommendations on menu items and upsold food and drinks to increase sales.

Addressed guest concerns or complaints professionally, taking immediate action to rectify issues where possible or escalating as necessary for management intervention.

Ran food from the expo counter to the respective table in a timely fashion.

I worked all around the store in the front and the back. In the front I managed the drive through and lobby while keeping up with customer needs. In the back I have worked all around the grill, communicating with my fellow grill workers to get food out the quickest and most organized.