Leo Farias
Burnsville,Dakota
Summary
Effective at working in fast-paced grocery environments to restock and arrange merchandise in an appealing way. Upbeat and friendly team player with a good attitude and willingness to take on any task. Diligent and reliable Hand Packer successful at handling high-volume, physically-challenging work, standing for long periods and moving with ease. Excellent physical stamina, teamwork capabilities and communication skills. Dedicated to surpassing production goals and maximizing customer satisfaction every day. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Tire Installer
Costco
10.2023 - 01.2024
- Improved customer satisfaction by efficiently installing and balancing tires on a variety of vehicles.
- Enhanced shop productivity through meticulous organization and maintenance of tools and equipment.
- Streamlined tire installation process, leading to quicker turnaround times for customers.
- Assisted in inventory management, ensuring optimal stock levels for various tire sizes and brands.
- Maintained clean work environment, promoting the professional image of the business and minimizing hazards.
- Ensured accurate record-keeping practices, tracking job progress and documenting any necessary follow-up actions for each client''s vehicle.
- Consistently met deadlines while maintaining high-quality workmanship throughout each project''s duration.
Coke Merchandiser
Reyes Coca Cola Bottling
06.2023 - 09.2023
- Increased sales by effectively managing product displays and inventory levels.
- Optimized store layouts for enhanced customer experience and improved merchandise visibility.
- Streamlined pricing strategies, ensuring accuracy and consistency across all products.
- Conducted regular market research to identify trends and stay ahead of the competition.
- Collaborated with store managers to develop tailored merchandising plans for optimal profitability.
- Reduced out-of-stock occurrences through diligent monitoring of inventory levels and timely replenishment actions.
- Improved overall store presentation by regularly updating visual displays according to seasonal changes and promotions.
- Enhanced customer satisfaction by addressing inquiries promptly, offering personalized recommendations, and resolving issues efficiently.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Inspected merchandise for quality and arranged proper display location on floor.
Pepsi Merchandiser
PepsiCo
03.2023 - 05.2023
- Boosted sales by implementing effective merchandising strategies and visually appealing displays.
- Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Collaborated with store management to develop promotional plans and execute timely merchandise resets.
- Increased brand visibility by designing eye-catching window displays that highlighted new products and seasonal trends.
- Evaluated competitor strategies and adjusted merchandising tactics to maintain a competitive edge within the market.
- Reduced out-of-stock instances by conducting regular audits, adjusting inventory counts, and communicating discrepancies to management.
- Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Verified products appeared at correct locations in proper quantities.
- Established strong vendor relationships to maintain and support business.
- Implemented sales strategies to generate leads and maximize profit margins.
CDS Senior Shift Supervisor
Club Demonstration Services At Costco
09.2021 - 03.2023
- Improved workflow efficiency by implementing new scheduling and communication systems.
- Mentored junior staff for increased productivity and job satisfaction.
- Ensured timely completion of tasks with effective delegation and resource allocation.
- Strengthened team cohesion, fostering a positive work environment through regular feedback sessions and team-building activities.
- Maintained high safety standards by conducting routine inspections and implementing necessary corrective actions.
- Enhanced employee performance through continuous training programs and skill development initiatives.
- Managed inventory control, optimizing stock levels for seamless operations and reduced waste.
- Developed strong relationships with clients, ensuring customer satisfaction through timely resolution of issues or concerns.
- Resolved conflicts within the team diplomatically, maintaining a harmonious work atmosphere.
- Evaluated employee performance regularly, providing constructive feedback for improvement opportunities.
- Contributed to revenue growth by identifying opportunities for process improvements or cost-saving measures.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives, and communication goals.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
- Located and resolved problems with team production and performance to maintain consistent quality levels.
- Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
- Managed staff hiring, training and supervision.
CEC Cast Member
CEC Entertainment
11.2018 - 08.2021
- Enhanced guest experience by providing exceptional customer service and maintaining a positive attitude.
- Assisted in creating memorable experiences for guests through interactive entertainment and engaging activities.
- Collaborated with fellow cast members to ensure seamless operations and consistent guest satisfaction.
- Contributed to the success of special events by executing assigned tasks efficiently and professionally.
- Maintained cleanliness and organization throughout various areas, contributing to an enjoyable atmosphere for guests.
- Provided accurate information and helpful guidance to visitors, improving their overall park experience.
- Handled cash transactions effectively, ensuring accuracy and adhering to company policies for financial security.
- Resolved guest concerns in a timely manner, demonstrating commitment to excellent customer service.
- Participated in regular training sessions, remaining current on park updates and procedures to provide informed assistance to guests.
- Supported team members during peak times by taking on additional roles when needed, fostering a cooperative work environment.
- Promoted sales of merchandise by showcasing product features and benefits through engaging interactions with guests.
- Implemented problem-solving skills when addressing unexpected challenges or changes within the workplace setting.
- Helped maintain order during busy periods by directing foot traffic flow as needed around attractions or dining areas to maximize efficiency for park operations.
- Assisted in training new cast members on park policies, procedures, and best practices for serving guests.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Cleaned and did maintenance on games, TVs and animatronics regularly.
- Made strong connections with customers to ensure they were happy and satisfied.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Strengthened communication skills through regular interactions with others.
- Proved successful working within tight deadlines and a fast-paced environment.
- Paid attention to detail while completing assignments.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Worked flexible hours across night, weekend and holiday shifts.
Education
High School Diploma -
Bluesky Charter School
West Saint Paul, MN05.2019
Skills
- Reliability
- Active Listening
- Diagnostic Equipment Operation
- Tire Rotation
- Teamwork and Collaboration
- Problem-Solving
- Flexible and Adaptable
- Relationship Building
- Attention to Detail
- Dependable and Responsible
- Effective communication
- Market research
- Product knowledge
- Store layout
- Inventory management
- Stock control
Timeline
Tire Installer
Costco
10.2023 - 01.2024
Coke Merchandiser
Reyes Coca Cola Bottling
06.2023 - 09.2023
Pepsi Merchandiser
PepsiCo
03.2023 - 05.2023
CDS Senior Shift Supervisor
Club Demonstration Services At Costco
09.2021 - 03.2023
CEC Cast Member
CEC Entertainment
11.2018 - 08.2021
High School Diploma -
Bluesky Charter School