Summary
Overview
Work History
Education
Skills
Extra Relevant Experience
Affiliations
Timeline
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Leo Gagliardo

Summary

Dynamic, adaptable, and professional with a diverse background, including a pivotal role at Suffolk County Police Department explorers. I worked on enhancing community relations and honing leadership skills. I also excelled in customer service at SNS Carnival, boosting satisfaction through problem-solving and emotional control. I am proficient in the Google Suite and knowledgeable in criminal law, I bring a unique blend of skills to any team.

Overview

7
7
years of professional experience

Work History

Carnie

SNS Carnival
06.2023 - Current
  • Operated Rides
  • Acted as security when needed
  • Game manager
  • Worked effectively in fast-paced environments.
  • Assisted in the setup and teardown of carnival attractions, ensuring timely event start and end times.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Boosted revenue by creating eye-catching merchandise displays at game booths, encouraging patron participation.

Scare Actor

Medford Haunted House (Non Profit)
10.2017 - Current
  • Section leader
  • Acted as security when needed to promote safety for both actors and guests
  • Maintained high energy levels throughout long shifts, ensuring consistency in scare intensity from start to finish.
  • Enhanced guest experience by embodying various scare roles and maintaining character throughout performances.
  • Assisted with costume maintenance and repairs, preserving the professional appearance of characters on stage.
  • Led a group of volunteers during season
  • Helped train newer cast members on proper scare techniques, resulting in faster integration into the team dynamic.

Local Police Explorers

Suffolk County Police Department
10.2018 - 06.2023
  • Enhanced community relations by participating in various outreach programs and events.
  • Improved problem-solving abilities by participating in mock scenarios that required critical thinking under pressure.
  • Gained essential leadership skills by serving as team captain during simulated emergency response situations.
  • Supported local law enforcement through ride-alongs, providing valuable assistance and gaining firsthand experience.
  • Learned about criminal justice system processes including arrest procedures, booking processes, court proceedings, and inmate management.

Associate

HomeGoods
11.2021 - 05.2022
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Solved customer challenges by offering relevant products and services.

Education

Criminal Justice And Women's Gender And Sexuality - With A Minor in Art

University At Albany
Albany, NY
05-2027

Advanced Regents Diploma -

Longwood High School
Middle Island, NY
06-2023

Skills

  • Emotional control
  • Criminal law expertise
  • Customer service
  • Body language
  • Google suite proficiency
  • Basic Spanish
  • Digital photography

Extra Relevant Experience

Co-Facilitator for the Teaching collective at the University at Albany


Affiliations

  • Upper Hudson Valley chapter of CodePink

Timeline

Carnie

SNS Carnival
06.2023 - Current

Associate

HomeGoods
11.2021 - 05.2022

Local Police Explorers

Suffolk County Police Department
10.2018 - 06.2023

Scare Actor

Medford Haunted House (Non Profit)
10.2017 - Current

Criminal Justice And Women's Gender And Sexuality - With A Minor in Art

University At Albany

Advanced Regents Diploma -

Longwood High School

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Leo Gagliardo