Leo Gak
Lancaster,CA
Summary
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
14
14
years of professional experience
Work History
F&I Manager
Lancaster Honda Formerly D.B.A. Honda Lancaster
04.2023 - Current
- Reduced risk exposure by conducting thorough credit assessments and monitoring portfolio performance.
- Maintained an organized workflow by prioritizing tasks effectively managing multiple client files simultaneously ensuring timely processing of all transactions.
- Collaborated with sales managers to develop effective strategies for overcoming financial obstacles during vehicle negotiations.
- Assisted customers with challenging credit histories in securing suitable loan options to facilitate vehicle purchases.
- Maximized profitability by negotiating and structuring optimal automotive financing deals.
Internet Sales Consultant
Honda Lancaster
12.2016 - 03.2023
- Managed email marketing campaigns targeting specific segments of the customer database, driving engagement and boosting conversion rates.
- Enhanced sales performance by diligently following up on leads and maintaining a consistent pipeline of prospects.
- Strategically negotiate with customers to close on deals and increase sales
- Developed a strong referral network by providing exceptional customer experiences, leading to increased repeat business and referrals from satisfied clients.
Internet Sales Manager
Keyes Kia of Valencia
07.2015 - 12.2016
- Responded and followed up with prospective online inquiries and customer questions on vehicle pricing, availability and features
- Scheduled appointments for prospective customers to drive sales
- Maintain contact with clients via emails, phone calls and house mailers
Senior Sales Associate
Robertson's Palmdale Honda
07.2013 - 07.2015
- Supervised and trained a team of associates to perform job duties such as: conduct appointments, qualify and follow up with prospective clients to achieve sales goals and provide insight on products, features and options
- Informed customers of dealer services and products such as protective packages and extended warranties
- Demonstrated vehicle functions, options and pricing
Assistant Manager
Famous Footwear Outlet
08.2012 - 07.2013
- Supervised and trained a team of associates
- Verified and maintained a balanced vault
- Prevented theft to protect the store's assets
Low Voltage Electrician Apprentice
Sensor One Electronic Security
06.2010 - 05.2012
- General knowledge of blueprints and diagrams for installations
- Running of cables and wires for security system, CCTV, phone and internet equipment
- Install, connect, troubleshoot and repair these systems
Skills
- Strategic negotiations
- Sales
- Credit analysis
- Deal structuring
- Profitability Optimization
- Collaborative work
- Conflict resolution
- Self-motivated
- Attentive learner
- Software Utilization
- Customer Relations
- Cash Flow Management
Software Experience
- Microsoft Office, Moderate
- CDK CRM, Proficient
- Google Workspace, Moderate
Timeline
F&I Manager
Lancaster Honda Formerly D.B.A. Honda Lancaster
04.2023 - Current
Internet Sales Consultant
Honda Lancaster
12.2016 - 03.2023
Internet Sales Manager
Keyes Kia of Valencia
07.2015 - 12.2016
Senior Sales Associate
Robertson's Palmdale Honda
07.2013 - 07.2015
Assistant Manager
Famous Footwear Outlet
08.2012 - 07.2013
Low Voltage Electrician Apprentice
Sensor One Electronic Security
06.2010 - 05.2012
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