With over 8 years of sales experience in diverse verticals, including SaaS, financial services, and recruitment, I am a seasoned and accomplished Senior Account Manager at Gusto, a leading Fintech company that provides payroll, benefits, and HR solutions for small businesses.
In my current role, I manage a book of over 200 partner firms of accountants and bookkeepers, advising them on the adoption of Gusto's many offerings and performing comprehensive and relevant demonstrations via Zoom. I also manage payroll provider transfers to ensure accurate and timely completion and delight partners and clients. I have led the company in daily activity and outbound calls since joining. I am also People Advisory Certified, which enables me to provide strategic guidance and support to partners and clients on how to optimize their people operations and achieve their business goals.
My mission is to help small businesses and their trusted advisors thrive by leveraging Gusto's innovative platform and services. I am passionate about fintech and SaaS, and I constantly seek to expand my knowledge and skills in these domains. I am also a strong believer in the Sandler Selling System and the Consultative Selling approach, which I apply to effectively identify and address the needs and pain points of my prospects and clients. I am adept at pipeline management, forecasting, negotiation, and closing business in a timely manner. I am also a team player, a mentor, and a leader, who enjoys collaborating with and learning from my colleagues and peers. Ambitious Senior Account Manager with a tenacity for increasing profits and maintaining client relationships through persuasion and fantastic communication. Dedicated to innovation, forward-thinking and modern sales techniques used to cultivate a productive workspace and long-lasting client and customer relations.
• Completed first quarter in seat with 125% + quota attainment.
• Consistent leader company wide in daily activity (outbound calls/call connects) for 3 consecutive quarters, resulting in more high-yielding and productive partnerships.
• Top 3 leaders company wide for Tier Upsells to existing clients resulting in both increased MRR and ACV - this metric was introduced to the company around the time I was hired in Oct 2022.
• Quickly learned + adopted Gusto's more robust tier, Premium Plan - leading a direct pod of 10+ reps in this metric, Resulting in higher MRR and ACV with bigger desk clients.