Leo Gwin

Server

Sierra Cafe

Bishkek, Kyrgyzstan

06.2023 - 08.2023

Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Served food and beverages to patrons and confirmed complete orders.
Took reservations and to-go orders to streamline process for both customer and restaurant.
Prepared checks, itemizing total meal costs and taxes.
Responded to ad hoc cleaning duties at end of shift.
Stocked service areas with supplies during slow periods.
Informed customers of daily specials and signature menu items.
Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
Brought wine selections to tables with appropriate glasses and poured for customers.
Explained menu options to guests, offered suggestions and took orders for food and beverages.
Set up tables in between patrons to reduce wait times.
Presented menus and answered questions regarding items.
Transportation coordinator
Filled condiments and napkin containers during slack periods.
Explained menu items, describing ingredients and cooking methods upon request.
Trained new employees to perform duties.
Translator
Delivered food orders promptly and courteously.
Maintained records of transactions made during shift as required by law or company policy.
Responded efficiently to guest inquiries and complaints in a professional manner.
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Handled money transactions accurately while following company procedures for handling cash payments.
Upheld high standards of sanitation in accordance with health department regulations.
Accurately recorded orders on cash register and point-of-sale system.
Communicated effectively with kitchen staff regarding customer allergies or special requests.
Checked food before serving it to customers.
Greeted guests and provided menus.
Followed health safety guidelines when preparing and serving food products.
Ensured that each guest was served courteously, quickly, and efficiently.
Provided excellent customer service to ensure satisfaction.
Assisted in training new servers.
Stayed informed about daily specials, new menu items, promotions.
Cleaned tables and chairs to prepare dining area for next customers.
Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Satisfied customers by topping off drinks and offering condiments, napkins and other items.
Operated POS terminals to input orders, split bills and calculate totals.
Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Served food and beverages to patrons and immediately remedied issues with orders.
Addressed complaints to kitchen staff and served replacement items.
Promoted desserts, appetizers, and specialty drinks to optimize sales.
Implemented feedback from customers to improve service quality and menu offerings.
Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
Provided exceptional service to high volume of daily customers.
Displayed enthusiasm and knowledge about restaurant's menu and products.
Took orders from customers accurately and in a timely manner.

Summary

Overview

Work History

Server

Landscaper

Education

High School Diploma -

Skills

Timeline

Server

Landscaper

High School Diploma -

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