Leo Heck
Portland,OR
Summary
Highly-motivated employee with desire to take on new challenges. Has a strong worth ethic, exceptional interpersonal skills, and adaptable. Adept at multitasking, time management and is detail oriented.
Overview
9
9
years of professional experience
Work History
Parts Coordinator
3 Mountains Plumbing
Portland , OR
06.2023 - Current
- Orders new inventory for the parts department and places technicians' orders.
- Collects and organizes information for entry and receiving.
- Reviews and understands various technical documentation to make accurate parts selections.
- Monitors and maintains data sheets to ensure parts availability for scheduling jobs.
Shift Supervisor/Barista
Starbucks
Portland , OR
01.2016 - 06.2023
- Coordinated shift workers for inventory receiving, auditing and restocking.
- Time managed around peak periods, breaks and tasks.
- Resolved customer complaints and reported issues to senior management.
- Completed opening and closing duties to facilitate business operations.
- Mentored and coached staff by giving employees suggestions and feedback to improve job performance.
- Trained new employees in operational procedures and modeled duties for front and back house positions.
- Delegated work to staff, setting priorities and goals.
Server
Asa Ramen
Orem , UT
12.2017 - 08.2019
- Worked as a two-man team in a fast-paced restaurant environment.
- Efficiently communicated with each server, the customers and kitchen staff to run a successful shift.
- Duties included hosting, bussing, taking to-go orders, explaining the menu in an understandable way, and maintaining cleanliness.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Education
High School Diploma -
Murray High School
Murray, UT06.2013
Associate of Science - General Studies
Salt Lake Community College
06-2016
Skills
- Problem solving
- Time management
- Fast learner
- Attention to detail
- Organization skills
- Purchase orders
- Customer service
- Microsoft Office
- Computer skills
- Data entry
- Active listening
- Communication
- Strong work ethic
- Interpersonal relations
References
References available upon request.
Timeline
Parts Coordinator
3 Mountains Plumbing
06.2023 - Current
Server
Asa Ramen
12.2017 - 08.2019
Shift Supervisor/Barista
Starbucks
01.2016 - 06.2023
High School Diploma -
Murray High School
Associate of Science - General Studies
Salt Lake Community College
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